Property policies
Check-in
Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Check-in Special Instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 12 and up. COVID-19 vaccination record requirement applies to all guests aged 12 and up.
Important information
You need to know
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- A car is required for transportation to and from this property.
- Contactless check-in and contactless check-out are available.
- At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination.
- The negative COVID-19 test result requirement applies to all guests aged 12 and up. COVID-19 vaccination record requirement applies to all guests aged 12 and up.
Fees and extras
Mandatory fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Cash deposit: AED 500.00 per stay
We have included all charges provided to us by the property.
Optional fees
- Fee for buffet breakfast: approximately AED 49 per person
- Airport shuttle fee: AED 180 per vehicle (one-way, maximum occupancy 2)
- Self parking fee: AED 15.00 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Location
With a stay at Al Ain Palace Hotel, you'll be centrally located in Abu Dhabi, a 2-minute drive from Abu Dhabi Corniche and 14 minutes from Sheikh Zayed Grand Mosque. This spa hotel is 1.1 mi (1.7 km) from Capital Garden and 1.2 mi (2 km) from World Trade Center Mall.
Dining
Enjoy Regional cuisine at Kuya Juan, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to 10:30 AM for a fee.
Rooms
Make yourself at home in one of the 110 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Amenities
Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as a nightclub, a health club, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and a hair salon. Guests can catch a ride on the shuttle (surcharge), which operates within 20 kilometers.
Business, and other amenities
Featured amenities include a 24-hour business center, limo/town car service, and complimentary newspapers in the lobby. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a bus station shuttle.