Alana Royal Hotel

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

• If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
• Russian citizens: Adults (aged 14 and over) must present a valid internal passport at check-in (international Russian passports and driver's licenses are not accepted). Birth certificates must be presented for all Russian children (aged under 14) at check-in. If a Russian relative or legal guardian (rather than a parent) is traveling in Russia with a child under 14, that relative or legal guardian is also required to present documentation certifying authority to accompany child at check-in. Non-Russian citizens: Adults and children must present a valid passport, visa, and migration card at check-in.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.
• At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination.
• The negative COVID-19 test result requirement applies to all guests aged 1 and up, and test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 3 days prior to check-in.

You'll be asked to pay the following charges at the property:

• A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
• A tax is imposed by the city: RUB 50.00 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

• Self parking fee: RUB 500.00 per night
• Rollaway bed fee: RUB 4000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.