Property policies
Check-in
Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- This property uses solar energy, plus eco-friendly cleaning products
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Check-in Special Instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 9:00 AM - 2:00 AM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. After hours check-in takes place at the hotel restaurant. Guests arriving early may leave their luggage at the reception desk and use the public washrooms, showers, or changing rooms.
Important information
You need to know
- Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- The seasonal pool will be open from April to October.
- Pool access available from 8:30 AM to 8:30 PM.
- One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Parking height restrictions apply.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Fees and extras
Mandatory fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: From 1 November - 31 March, EUR 0.50 per accommodation, per night
- A tax is imposed by the city: From 1 April - 31 October, EUR 2.00 per accommodation, per night
We have included all charges provided to us by the property.
Optional fees
- Fee for buffet breakfast: approximately EUR 9 for adults and EUR 6.50 for children
- Airport shuttle fee: EUR 35 per vehicle (one-way, maximum occupancy 9)
- Pet deposit: EUR 150 per stay
- Pet fee: EUR 15 per pet (varies based on length of stay)
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out fee: EUR 25 (subject to availability)
- In-room safe fee: EUR 2.50 per day
- Rollaway bed fee: EUR 15.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
General description
Near Aptera
Location
In the heart of Chania, Alexis Hotel is within a 5-minute drive of Chania Central Market and Golden Beach. This family-friendly hotel is 1.5 mi (2.4 km) from Nea Chora Beach and 1.7 mi (2.8 km) from Agioi Apostoloi Beach.
Dining
Enjoy Greek cuisine at Theodosi, a poolside restaurant where you can enjoy drinks at the bar/lounge, take in the ocean view, and even dine alfresco. You can also stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink at one of the 3 beach bars. Buffet breakfasts are available daily from 8:00 AM to 10:00 AM for a fee.
Rooms
Make yourself at home in one of the 26 air-conditioned rooms featuring refrigerators and flat-screen televisions. Rooms have private furnished balconies. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Amenities
Don't miss out on the many recreational opportunities, including a fitness center, a seasonal outdoor pool, and bicycles to rent. Additional amenities at this Mediterranean hotel include complimentary wireless internet access, wedding services, and a television in a common area.
Business, and other amenities
Featured amenities include a computer station, express check-out, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.