Property policies
Check-in
Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Check-in Special Instructions
Guests must transfer via Shuttle to the property. Guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking. This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Please note: only 4WD vehicles are allowed past the Jebel Al Akhdar check point, as per Royal Oman Police regulations. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Important information
You need to know
- Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property.
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
Fees and extras
Mandatory fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- New Year's Eve (December 31) Gala Dinner per adult: OMR 272
- New Year's Eve (December 31) Gala Dinner per child: OMR 136 (from 5 to 12 years old)
We have included all charges provided to us by the property.
Optional fees
- Airport shuttle fee: OMR 180 per vehicle (roundtrip)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: OMR 18 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
General description
Alila Jabal Akhdar, Oman in Nizwa offers a serene retreat surrounded by the rugged beauty of the Al Hajar Mountains. Designed with traditional Omani influences, the hotel blends natural stone architecture with contemporary elegance. Some accommodations feature private terraces with breathtaking mountain views. Guests can unwind at the spa, enjoy the outdoor and indoor pools, or stay active at the fitness center. Dining options include a signature restaurant serving locally inspired cuisine. The property also offers a library, a gift shop, and a dedicated space for children’s activities. Situated within the historical district, the hotel is within reach of Nizwa Fort and Nizwa Souq, offering a glimpse into Oman’s rich heritage. Whether relaxing in the steam room or exploring the surrounding landscapes, Alila Jabal Akhdar, Oman Nizwa provides an unforgettable experience in a setting of natural beauty. For a preview, browse pictures of Alila Jabal Akhdar, Oman online.
Location
With a stay at Alila Jabal Akhdar, Oman in Nizwa, you'll be in the historical district and within the region of Nizwa Fort and Nizwa Souq. This family-friendly hotel is within the region of Jebel Shams.
Dining
Enjoy international cuisine at Juniper Restaurant, a poolside restaurant which features a bar/lounge and a pool view. You can also stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the poolside bar.
Rooms
Make yourself at home in one of the 86 individually decorated guestrooms, featuring minibars and flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries.
Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 hot tubs, a health club, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Business, and other amenities
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.