Ashley Victoria Hotel

This place was not a 4 star!!!!. As soon as you walk in the smell of mould was overwhelming. Mould on the wall where the children had to sleep. Missing step on the bunkbed with a sharp metal sticking out. Heavily stained curtains. stained walls. broken fold away bed. damp and mould in the bathroom. broken shower head. Dirty carpet.

I'm really surprised that this hotel is rated as 4*. Never expected as I found it on arrival. Absolutely basic level of service with limited choice & low quality breakfast. Windows seemed falling off - some couldn't be closed. Had to chase for toilet tissues and cleaning while staying with small kids. I won't give it a 2* - total waste of money and very disappointing stay.

More like a hostel than a hotel, no homely touches, nobody ever at reception. Damp smell throughout. Shower was blocked, bed uncomfortable, no housekeeping and poor breakfast. Only positive is the location

Upon first glimpse of the hotel I honestly thought about turning round and heading somewhere else. My wife got out the car to check us in. The door was locked(8pm) so she rang the Ring Doorbell, no answer. I rang the phone number no answer. My wife then tried the bell again at this point a lady came walking over the road from a sister hotel(I believe, could be wrong). She began checking us in and explained about the parking at £5 per night(no problem with this) She was helpful and polite. We got the key and headed to the room. It was pretty clear this hotel was old and needed serious investment. We got to the room and I must admit I was relieved as the room was clean as were the beds. Yes the room needs an upgrade but at least it was clean. I didn’t need to find somewhere else to stay. For £270 for the two nights, I did expect better than what we got. Decided not to eat Breakfast(which was an extra charge) in the hotel due to the overall cleanliness. We walked round the corner to a B&B the rest of our family stayed in and ate with them. On check out we had to wait for around ten mins for the same lady to come running over the street again. By this time there were 3 or 4 other rooms trying to check out, a few of these people were making complaints. Overall it’s a pretty poor hotel for the money we paid, would have been better paying for two rooms in the same hotel as the rest of the family (£70 per night including breakfast)

This property did the job. The location was perfect for all the Blackpool attractions and the price was cheap enough (£120 family of 4 for a night) but the rooms are super basic. The decor needs updating, and the place a decent clean. The windows are very dirty especially from our room on the second floor. The worst thing about this place was the aroma inside- which can only be described as pungent dampness wherever you are the hotel. Don't forget if you do book that it's £5 on arrival for parking and it's tight to get round the back an SUV or similar would struggle. In all in it done the job but the smell was.the most odd putting experience about our stay hence the 2/5 star.

I booked this hotel on behalf of a visiting couple, they left after a short time of entering their room due to a dirty sink / shower & nasty smell in the room (room 7) they complained and were told that the hotel was full ( a fact denied by the hotel) and no alternative was available , after speaking to the manager she said an alternative was offered them,( this allows them to refuse a refund with Hotels.com) please look at the 10 rating (as only 2 reviews) and make further inquiries before booking.