Property policies
Check-in
Check-in Instructions
Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Check-in Special Instructions
Front desk staff will greet guests on arrival. Guests arriving outside normal reception hours should contact the property prior to arrival on the telephone number listed on the confirmation form. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Important information
You need to know
- Only registered guests are allowed in the guestrooms.
- This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
- Personal protective equipment, including masks, will be available to guests.
- Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.
- Each guestroom is kept vacant for a minimum of 24 hours between bookings.
- The property affirms that it follows sanitization practices of We Care Clean (Best Western) guidelines.
Fees and extras
Optional fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Fee for full breakfast: GBP 15.95 per person (approximately)
- Pet fee: GBP 25.00 per pet, per stay
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Location
With a stay at Whitworth Hall Hotel, Sure Hotel Collection by Best Western in Spennymoor, you'll be on a lake, just steps from Whitworth Hall Country Park and a 4-minute drive from Jubilee Park. This hotel is 7.2 mi (11.5 km) from Durham University and 7.5 mi (12.1 km) from Durham Cathedral.
Dining
Grab a bite to eat at the hotel's restaurant, which features a bar, or stay in and take advantage of the 24-hour room service. Breakfast is available for a fee.
Rooms
Make yourself at home in one of the 29 guestrooms. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as coffee/tea makers and irons/ironing boards.
Amenities
Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and gift shops/newsstands.
Business, and other amenities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Spennymoor? This hotel has facilities measuring 3714 square feet (345 square meters), including conference space. Free self parking is available onsite.