Property policies
Check-in
Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards
Check-in Special Instructions
This property offers transfers from the cruise terminal, airport, and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Important information
You need to know
- Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
- According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
- Children 9 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
Fees and extras
Mandatory fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).
We have included all charges provided to us by the property.
Optional fees
- Airport shuttle fee: PEN 210 per vehicle (roundtrip)
- Nearby parking fee: PEN 12 per night (1640 ft away; open 6:00 AM to 9:00 PM)
- Rollaway bed fee: PEN 20.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
General description
Near Lake Titicaca
Location
With a stay at Casona Plaza Hotel Puno, you'll be centrally located in Puno, within a 5-minute drive of Lake Titicaca and Puno Central Market. This hotel is 0.3 mi (0.5 km) from San Antonio Church and 0.3 mi (0.5 km) from Puno Plaza de Armas.
Dining
Grab a bite to eat at LOS FAROLES, a fine-dining restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. A complimentary buffet breakfast is included.
Rooms
Make yourself at home in one of the 60 individually decorated guestrooms. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and rainfall showerheads.
Amenities
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a fireplace in the lobby. Additional features at this Art Deco hotel include a banquet hall and a vending machine.
Business, and other amenities
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and a meeting room. A cruise ship terminal shuttle is provided at no charge.