Citadelle Vauban Hôtel Musée

Best part of our stay on the island. The monument is impressive, and the hotel staff was friendly and helpful. The restaurant menu is limited but we were happy with the ambiance and food. We would recommend the hotel for those who appreciate historical buildings

The hotel is beautiful and definitely worth looking at, but save the money and stay somewhere else. We received better service for much less price at other hotels. Our room was not clean upon arrival despite them knowing which ferry we were arriving on. This can be forgiven, except we were told it would be an hour and after 90 minutes, no one had contacted us. We checked in well past 5pm despite having one of the nicer rooms at a higher rate. There is no WIFI in the rooms only in the hallways and the lobby, so this is something to be aware of. The room was very clean and the view from our terrace outstanding. The view was the high light of the stay. Breakfast, at 19e, was disappointing. We arrived at the same time as 2 other parties. (one ahead of us; one behind). Both parties were seated and we were left standing in the hallway. After 20 minutes of waiting and finally seating ourselves on the terrace, I found someone to help us. Another group, behind us, had the same issue. The buffet was very limited. The girl serving us was very nice, but that didn't really make up for the time wasted despite having a 9am reservation. The second best part of the stay was the shuttle driver. He was friendly and funny.

Amazing location and view! walking distance to the center? Hotel with a rich history. Heated swimming pool and large room with a bathtub. We hope to come back soon!

Extraordinary location in the citadelle, amazing

Fabulous location, needs a little bit of updating - the room was a luxury room with a balcony overlooking the sea which was fab but the shower was in the bath with no hook or screen so you had to sit in the bath to have a shower The customer service was very poor on arrival; we had struggled up the hill with bags from the port - i could not and still cannot see any info about a courtesy bus on the website - there was no one at the desk at 19:00; a member of staff had just walked out the door as i arrived with other guests but said nothing, staff were in the bar but no one came over or said anything until a phone rang when a manager came flying over - no eye contact or word with me answered the phone and then left! after 10 mins a member of staff came up - no word of apology and proceeded to give us a guided tour whilst we were carrying heavy bags Apart from this we had no dealings with hotel staff during our 5 night stay until departure which was dealt with very quickly and efficiently with a lift to the port

The Citadelle Vauban Hôtel Musée was certainly a fantastic experience. Staying in an actual fortified museum with so much history in every nook and cranny was something that we will never forget. The staff were extremely friendly and very helpful at check-in, showing us all the way to our room at the furthest reaches of the hotel. The room was extremely well presented and comfortable, and the view was to die for...looking out over the waterway towards Quiberon, and overlooking the harbour. Make sure you have a meal in the restaurant, as it was extremely good value for money, with the wait staff extremely professional and friendly. Also a visit to the museum (included in the stay) is a must. A fantastic way to visit Belle-Île-en-mer.