CityApartments Kyiv Palace "Ukraine"

the room was nice, cleaned and welcomed

I highly recommend a stay at CityApartments. Everything was as promised, and they are really trustworthy. The communication with the staff was very clear, and he was available whenever we needed any help. The check-in was easy and smooth, and the apartment fine and clean.

The apartment was a good size with a small kitchen, living area, bedroom and bathroom on the first floor of an old block one of the main roads into Kiev. The kitchen had an excellent cook-top and oven with a very good fridge and separate freezer. It was let down by having very few useful cooking implements, no microwave cooking implements and previously used dishcloths. The lounge was not very clean and the chairs for the table were dirty and smelled. One was filthy, smelt and was stained. The bathroom was a good size but there was no plug for the basin making it difficult to shave and the shower was partially blocked with water pooling and taking a couple of minutes to drain away. Also one roll of toilet paper was supplied for our four night stay. The apartment could easily be improved. It will take a lot more to fix the run down and shabby exterior with its broken front steps and dark, drab entrance area.

The rental agency City Apartments is good, they are very communicative and they manage a lot of apartments. But sadly this one wasn’t one of their best. The apartment itself is clean with clean floors, has nice fixtures, modern closets and kitchen but the living room couch and kitchen chairs had gross-looking stains on them and you wouldn’t want to sit on them. A simple steam-vacuum cleaning would go a long way. The sheets are dry-cleaned and clean but the comforter and mattress pillow top had large urine stains on it (which I took off ofcourse) and the mattress and pillows were very very uncomfortable. The mattress is old and had springs coming out of the top and into your back and the pillows were lumpy with many saliva drool stains as well. Both mattress and pillows desperately need replacing immediately. The apartment is on the 2nd floor next to a small dumpster which is unloaded every night at 5:00 am so if it don’t mind getting woken up by a dump truck and dumpster noises then you must be insane. And why not just put in 2 small dumpsters for an every other day unload schedule. The small shower capacity tank lasts just 1 shower per day until the hot water runs out so if you are 2 people then it is a race to who gets in the shower first, …not fun. And when a shower curtain starts to turn green and pink from old soap scum, I think its time to replace it. A little bit of money would go a long way for this place. It would only take €500 Euros to upgrade it 10-fold.

Excellent location with very helpful staff and wonderful atmosphere. Couldn’t have asked for a better stay!

Unfortunately too small apartment, inconvenience with getting keys - need to go to the main office to pick them up.