Property policies
Check-in
Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- WiFi is limited to 2 GB per device; a surcharge applies for additional usage. WiFi is available in the lobby and pool area only.
Check-in Special Instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Important information
You need to know
- Pool access available from 7:00 AM to 5:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Contactless check-in and contactless check-out are available.
Fees and extras
Optional fees
- Airport shuttle fee: USD 25 per vehicle
- Late check-out fee: USD 35 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Location
Located in Makadi Bay, Cleopatra Luxury Resort Makadi Bay is by the sea, a 3-minute drive from Red Sea and 10 minutes from Makadi Water World. This beach resort is 4.5 mi (7.2 km) from Big Dayz Water Sport Center and 11.2 mi (18 km) from Old Town Sahl Hasheesh.
Dining
All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Enjoy Italian cuisine at Vista Mare, one of the resort's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 9:30 AM.
Rooms
Make yourself at home in one of the 530 guestrooms featuring minibars and LCD televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers.
Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Encounter the local wildlife with a safari, then enjoy a soak in one of the 7 outdoor swimming pools. This resort also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can get around on the shuttle (surcharge), which operates within 40 km.
Business, and other amenities
Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Makadi Bay? This resort has 4788 square feet (445 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.