Cross Pattaya Oceanphere

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• Heating is not provided
• This property uses eco-friendly cleaning products
• Safety features at this property include a security system
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• Additional fees apply to children 0 - 11 years old for breakfast when sharing existing bedding.

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• A fee for a mandatory Valentine's Day gala dinner is included in the total price displayed for stays on February 14.
• One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• No pets and no service animals are allowed at this property.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
• Personal protective equipment, including masks, will be available to guests.
• Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

You'll be asked to pay the following charges at the property:

• A damage deposit of THB 3000 will be collected before check-in.

We have included all charges provided to us by the property.

• Fee for cooked-to-order breakfast: approximately THB 750 for adults and THB 375 for children
• Airport shuttle fee: THB 4000 per vehicle (one-way, maximum occupancy 2)
• Late check-out fee: THB 8000
• Rollaway bed fee: THB 2354.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.