Property policies
Check-in
Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards
Check-in Special Instructions
This property offers transfers from the cruise terminal, airport, and train station (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 11:30 AM - 10:00 PM. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Important information
You need to know
- All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
- Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- The seasonal pool will be open from May to November.
- Pool access available from 9:30 AM to 7:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the country house prior to arrival, using the contact information on the booking confirmation.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- This property advises that enhanced cleaning measures are currently in place.
- Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
- Social distancing measures are in place.
Fees and extras
Mandatory fees
You'll be asked to pay the following charges at the property:
- A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: From 1 October - 31 May, EUR 0.00 per person, per night, up to 5 nights. This tax does not apply to children under 13 years of age.
- A tax is imposed by the city: From 1 June - 30 September, EUR 1.00 per person, per night, up to 5 nights. This tax does not apply to children under 13 years of age.
We have included all charges provided to us by the property.
Optional fees
- Airport shuttle fee: EUR 15.00 per room (one way)
- Pet fee: EUR 8 per pet, per night
- Service animals are exempt from fees
- Late check-in fee: EUR 30 for check-in between 10:00 PM and 11:30 PM
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
General description
On the waterfront
Location
Located in Carovigno, Farm House Le terrazze di Serranova is on the waterfront, within a 15-minute drive of Riserva Natural Torre Guacceto and Torre Guaceto. This spa country house is 11.6 mi (18.7 km) from Ostuni Cathedral and 13.5 mi (21.7 km) from Port of Brindisi.
Dining
Enjoy local cuisine at Le Terrazze di Serranova, a restaurant where you can take in the garden view, or stay in and take advantage of the room service (during limited hours).
Rooms
Make yourself at home in one of the 5 air-conditioned rooms featuring refrigerators. Rooms have private balconies or patios. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and bidets.
Amenities
Pamper yourself with a visit to the spa, which offers massages and body treatments. You're sure to appreciate the recreational amenities, including a spa tub, a sauna, and a seasonal outdoor pool. Additional amenities at this country house include complimentary wireless Internet access, supervised childcare, and a hair salon. The beach shuttle (surcharge) makes getting to the surf and sand a breeze.
Business, and other amenities
Featured amenities include luggage storage, laundry facilities, and a safe deposit box at the front desk. For a surcharge, guests may use a roundtrip airport shuttle during limited hours and a cruise ship terminal shuttle.