HILLS POLYANA Hotel & SPA

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• Guests must contact this property in advance to reserve cribs/infant beds
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• This property uses eco-friendly cleaning products

• If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
• Russian citizens: Adults (aged 14 and over) must present a valid internal passport at check-in (international Russian passports and driver's licenses are not accepted). Birth certificates must be presented for all Russian children (aged under 14) at check-in. If a Russian relative or legal guardian (rather than a parent) is traveling in Russia with a child under 14, that relative or legal guardian is also required to present documentation certifying authority to accompany child at check-in. Non-Russian citizens: Adults and children must present a valid passport, visa, and migration card at check-in.
• Pool access available from 8:00 AM to 8:00 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 January to 31 March.
• No pets and no service animals are allowed at this property.
• A car is required for transportation to and from this property.
• Cashless payment methods are available for all transactions.

You'll be asked to pay the following charges at the property:

• Deposit: RUB 10000 per stay
• A tax is imposed by the city: RUB 10.00 per person, per night

We have included all charges provided to us by the property.

• Airport shuttle fee: RUB 5000 per vehicle (roundtrip, maximum occupancy 6)
• Early check-in fee: 50 percent of room rate (subject to availability)
• Late check-out is available for a fee (subject to availability)
• Crib (infant bed) fee: RUB 2500.0 per day
• Rollaway bed fee: RUB 3000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.