Hilltop on Tamborine

Was an interesting experience. When booking it said this place had a great rating but when we arrived and researched more about the place, it seemed like pasts guests had similar experiences. When we arrived there was no reception, we didn't really know where to enter into and whether or not we were at the right place. We finally found someone and got put into a room without much conversation such as to where things were in relation to the hotel. After we went into our room there seemed to be no staff in sight. There wasn't a great deal of facilities in the room (fridge, microwave), there didn't seem to be a great deal of privacy with other guests for example, shared balconies that could look into other rooms and the walls were extremely thin. The place didn't seem take advantage of the beautiful function room that was advertised as an opportunity to get breakfast. I think that with a bit of a clean up, this could be an amazing place. However, the view was incredible. They had a beautiful church out the front. Quite a hassle to get to initially but surprisingly central to everything and close to where we needed to go. Good last minute booking for only one night.

No view trouble with shower door. Not what we expected. Never recommend to anyone

The gentleman that served us couldn't speak English and had to break the door into the office to get our key even though he had a set of keys with him. The people staying into the cabin next to us where told a key would be left out only to come home at 1.30am and couldn't get into his room. My husband had to take out the fly screen so him & his wife could get into the room

We arrived early has I had rung the day before because we had a wedding no one there I rang to organise our room from the wedding and when we got back to accommodation it was all locked up nothing from the owners it was really bad communication

Overall a cute old place, but overpriced for what you get. The accommodation is nice enough, but I feel that it was misleading. We stayed in the spa room. There is no heating (except heat lights in the bathroom) and only a fan in the main room so I imagine you could be very uncomfortable in summer. The staff did bring us 2 doonas to use which was nice. There is no refrigerator or microwave-which it never claimed to have; but that is not always listed. The website says the restaurant serves breakfast and lunch Saturday and Sunday. There is even a menu on the website. But apparently they do not do breakfast anymore (I don’t know if they even do lunch) so they really need to update the website!! The bed was comfortable, the room was cute and clean, the spa worked. The staff were nice, just not easily found and there are very limited check in hours. I think we may have been the only guests so we had a lovely quiet rest!

very disappointing .milk out of date .no blankets so I was cold .kitchen was closed they didn't tell us .The place falling down .Paided to much for what we got .