Property policies
Check-in
Check-in Instructions
Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Safety features at this property include a fire extinguisher and a first aid kit Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Check-in Special Instructions
Front desk staff will greet guests on arrival.
Important information
You need to know
- This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Parking height restrictions apply.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
- Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.
- Individually-wrapped food options are available for breakfast and through room service.
- Each guestroom is kept vacant for a minimum of 24 hours between bookings.
- The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQIA friendly).
Fees and extras
Optional fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Fee for buffet breakfast: PLN 40.00 per person (approximately)
- Airport shuttle fee: PLN 90 per vehicle (one-way)
- Airport shuttle fee per child: PLN 0
- Self parking fee: PLN 50 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
General description
It’s a small familiar middleclass hotel in a great location opposite the Hutten-Czapski Palace, within approximately 3 minutes walking distance to the market in the Old Town.The hotel has a reception and a traditionally Polish restaurant and bar. There is a guarded car park in the hotels back yard (fee about 5 EUR/24 h). It’s a culturally protected building dating from the end of the 1800’s (opened in 1996) and it had a large refit in 2006.The hotel rooms are individually fitted out; they all have a bath/shower and WC (Hairdryer can be hired from the reception), telephone, cable-TV and central heating. There is the possibility of Internet connection. Safes are in the reception.Address: ul. Czapskich 5, 31-110 Kraków, Poland
Location
A stay at Hotel Fortuna places you in the heart of Krakow, within a 10-minute walk of Main Market Square and Cloth Hall. This hotel is 0.7 mi (1.1 km) from Wawel Castle and 0.5 mi (0.8 km) from St. Mary's Basilica.
Dining
Grab a bite from the grocery/convenience store, or stay in and take advantage of the hotel's room service (during limited hours). Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee.
Rooms
Stay in one of 25 guestrooms featuring LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and slippers. Conveniences include desks and complimentary bottled water, and housekeeping is provided daily.
Amenities
Make use of convenient amenities, which include complimentary wireless Internet access and concierge services. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Business, and other amenities
Featured amenities include complimentary wired Internet access, a computer station, and express check-in. Planning an event in Krakow? This hotel has facilities measuring 377 square feet (35 square meters), including a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.