Property policies
Check-in
Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Check-in Special Instructions
This property offers transfers from the train station. To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 7 AM - 10:30 PM. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests with dietary restrictions or food allergies should contact this property in advance. Guests booked in Half Board rates must check-in by 7 PM to receive dinner.
Important information
You need to know
- Children 12 years old and younger are not permitted at this property.
- The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
- Personal protective equipment, including masks, will be available to guests.
- Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
- Each guestroom is kept vacant for a minimum of 24 hours between bookings.
Fees and extras
Mandatory fees
You'll be asked to pay the following charges at the property:
- A tax is imposed by the city: JPY 150 per person, per night
We have included all charges provided to us by the property.
Optional fees
- Fee for full breakfast: approximately JPY 1100 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
General description
Near Nakasendo Road - Magome to Tsumago
Location
With a stay at Hotel Hanasarasa in Nakatsugawa, you'll be within a 5-minute drive of Toson Memorial Museum and Makago Jinjojo Observatory. This spa ryokan is 5.5 mi (8.8 km) from Momoyama Park and 5.6 mi (9 km) from Nakatsugawa Children's Science Museum.
Dining
At Hotel Hanasarasa, enjoy a satisfying meal at the restaurant. Full breakfasts are available daily from 7 AM to 9 AM for a fee.
Rooms
Make yourself at home in one of the 40 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include a turndown service, and housekeeping is provided daily.
Amenities
Relax at the full-service spa, where you can enjoy massages. You can take advantage of recreational amenities such as a sauna and karaoke. Additional features at this ryokan include complimentary wireless Internet access and gift shops/newsstands.
Business, and other amenities
Featured amenities include luggage storage, laundry facilities, and a safe deposit box at the front desk. A train station pick-up service is provided at no charge, and free self parking is available onsite.