Hotel I-64 Richmond

This hotel has cockroaches, I stayed for all of fifteen minutes. Waiting on full refund for the room!

It is good for its price with is pretty low but don’t have high expectations. The staff were useless and the hotel in old and could use some cleaning.

I didn't like anything about this hotel. It had no room phone, refrigerator,or microwave.Didn't offer breakfast..coffee or anything in the AM. I had to go all the way downstairs if I wanted to warm anything up. On top of that I had to pay tourist fee....NEVER in my life have I had to do that and I've stayed at wayyyyy nicer hotels and I wasn't a tourist. There was no ice machine and the tv stations was blurry so there was no enjoying any show on tv. On top of that there were no washclothes in the bathroom upon arrival. The fan didn't work on the AC and that only had one speed which was high. And on top of that it was non- smoking but the hallway spelled horrible like stale clothes or something. I definitely will not be staying at this hotel again the future. At check-in I was ignored while the manager talked to an employee about their schedule and wasn't even acknowledge...so I had to wait almost 20 min just to get a key since I had already paid through my reservation and only needed to sign the check-in form and get my key. The pictures on the web were COMPLETELY FALSE. I never seen a hotel with a flat screen in the lobby but old out dated TV'S in the rooms. The staff was friendly but the hotel itself was subpar.

Waited almost 30 minutes to check in due desk person multitasking. The building was hot. The room was dirty, bed sheets, pillowcases, and comforter were dirty. Cable/TV did not work, room phone did not work. The bathroom shower was dirty, there were no washcloths in the bathroom, coffee pot was filthy, no iron in the room. Room was not presentable, patches everywhere. Mirrored a construction zone. No ice or vending machines. Checkout was time consuming as well due to room inspections for deposit return, but im not sure what they inspected because the room condition couldnt have gotten any worse than it was when we arrived. Would never stay there again.

Disappointment in hotel & your service when I called to say it was not a pleasant hotel your staff was not helpful they charged me extra for my dog .. not expected, Place was font clean the front desk help was wonderful I was too tired to look for another place, I do not recommend this place had 3 names also..

the place is filled with bed bugs and the staff knows this to be true yet are argument prone, and denial organized. DO NOT SEND ANOTHER PERSON TO THIS PLACE