Carolina at the front desk, breakfast and driver staff were all very nice, accommodating, and provided excellent customer service.
Not very much around there if you arrive in the early evening as far as food or place to buy water/sodas. Dogs barked alot outside in the evening.
We love this sweet place. Decorated so sweetly and comfortably. The beds were so comfortable!! It’s not for everyone as getting the shower warm and not cold or sizzling hot is not always easy. There are cracks in the logs for cold air although the heater helps! Breakfast cooked to our requests. We will come again.
My second stay here. Off the main road, so very quiet. Beds and shower are perfect. Free breakfast was plentiful.
Great little hotel in the center of Creel. Everything is close by: restaurants, bars and etc.
We enjoyed our stay. The only issue was when we walked into our room is was 40 degrees F. It took most of the night to warm up to a reasonable Temp. They knew we were arriving on the train so they could have turned the heat on for us.
We thought the handmade linens were beautiful.
Other than the initial lack of heat we thought it was a great stay.
This is a fabulous hotel. The staff are fantastic and a made an incredible effort to book us tickets on the Chepe Express. I was so impressed by the staff who managed the tickets, it was a time consuming and tedious task but she did not give up! The hotel is exceptionally clean the food is delicious. A great breakfast is served. We booked our tours with Taramuri and were quite pleased. The tours are reasonably priced ( better than most others in the area) and Carlos was a terrific guide. They are doing construction to expand this lovely hotel but it will not disrupt your stay. The location is very good, a short walk to many shops and restaurants.
Enjoyed our stay!!
Verified traveler, Mar 2019