Property policies
Check-in
Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Check-in Special Instructions
There is no front desk at this property. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property for check-in instructions. For more details, please contact the property using the information on the booking confirmation. Guests must contact this cruise ship 72 hours in advance to arrange transportation. A roundtrip daily transfer from Hanoi to Ha Long departs between 7 AM and 7:45 AM, at a fee of 25 USD per passenger. Following the cruise, a van will transport guests back to Hanoi.
Important information
You need to know
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
General description
In Ha Long (Hon Gai)
Location
This vessel pulls anchor and sets sail from Ha Long for at least part of your stay.
Dining
Grab a bite to eat at the cruise ship's restaurant, which features a bar/lounge, or stay in and take advantage of the 24-hour room service. A complimentary cooked-to-order breakfast is served daily from 6:30 AM to 8:30 AM.
Rooms
Make yourself at home in one of the 21 air-conditioned rooms featuring minibars. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include complimentary bottled water, and housekeeping is provided daily.
Amenities
Make use of convenient amenities, which include complimentary wireless Internet access and concierge services. Guests can get around on the shuttle (surcharge), which operates within 170 km.
Business, and other amenities
Featured amenities include dry cleaning/laundry services and luggage storage.