Property policies
Check-in
Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Check-in Special Instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa. Guests booked in half board, and all meals rate plans receive meals for up to 2 adults. Additional guests must pay for their meals at the property.
Important information
You need to know
- This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Fees and extras
Optional fees
- Fee for buffet breakfast: approximately INR 1947 per person
- Airport shuttle fee: INR 2390 per person
- Pet fee: INR 1750 per accommodation, per night
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: INR 2000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
General description
In Chennai (Guindy)
Location
With a stay at ITC Grand Chola, a Luxury Collection Hotel, Chennai, you'll be centrally located in Chennai, a 5-minute drive from Chennai Trade Centre and 9 minutes from Consulate General of the United States, Chennai. This luxury hotel is 7.6 mi (12.3 km) from Marina Beach and 12.9 mi (20.7 km) from ECR Beach.
Dining
Grab a bite at Avartana, one of the hotel's 7 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Rooms
Make yourself at home in one of the 600 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature separate bathtubs and showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a 24-hour health club, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and a hair salon.
Business, and other amenities
Featured amenities include a 24-hour business center, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and meeting rooms. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and free valet parking is available onsite.