Property policies
Check-in
Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Check-in Special Instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests wishing to arrange shuttle pick up should contact the hotel in advance, to confirm their flight details.
Important information
You need to know
- Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Contactless check-out is available.
Fees and extras
Optional fees
- Fee for buffet breakfast: approximately USD 6 for adults and USD 3 for children
- Airport shuttle fee: USD 40 per vehicle (maximum occupancy 4)
- Rollaway bed fee: USD 20.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Location
When you stay at Lucky Angkor Hotel & Spa in Siem Reap, you'll be connected to the convention center, within a 5-minute drive of Pub Street and Angkor Night Market. This family-friendly hotel is 5.1 mi (8.3 km) from Angkor Wat and 0.7 mi (1.2 km) from Psa Leu Market.
Dining
Enjoy Eastern European cuisine at Lucky Cafe, a poolside restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service (during limited hours). Grab a drink at the swim-up bar while enjoying a refreshing dip in the hotel pool.Buffet breakfasts are available daily for a fee.
Rooms
Make yourself at home in one of the 115 air-conditioned rooms featuring fireplaces and LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Amenities
Relax at the full-service spa, where you can enjoy massages and body treatments. You're sure to appreciate the recreational amenities, including a health club, an outdoor pool, and a spa tub. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge) that operates within 1 km.
Business, and other amenities
Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Siem Reap? This hotel has 1378 square feet (128 square meters) of space consisting of a conference center and a meeting room. A shuttle from the airport to the hotel is provided for a surcharge (available on request), and free valet parking is available onsite.