Millennium Hotel Glasgow

Beautiful old building on George Square, pass it often but first time we have stayed overnight. Quite grand inside, high ceilings and enormous windows. Friendly, welcoming reception. Great big room and bathroom, warm, clean and comfortable, overlooking the Square in its Christmas finery. Lovely bar and staff. Breakfast in the large, beautiful restaurant was a buffet with many hot and cold choices including a fruit bar. Excellent value for money and location couldn't be more central.

We just love the convenience of this hotel to the Glasgow Queen Street Station and all of Glasgow. The room was spacious, clean and comfortable. The one disadvantage was that there was no restaurant to order room service for dinner, after a long day of traveling. We walked back out to the Queen Street Station to get food from M & S. The buffet breakfast was good, but a tad expensive. All in all, it was a lovely, tho brief stay.

The property has a great location being right next door to Glasgow Queen Street station. And that is where the positives end! The property is tired but that can be forgiven. On the morning we arrived we couldn’t get into room which is understandable as we were so early and they were good to keep our bags safe. We were however unable to get even a cup of coffee due to “staffing issues” at 10:30 in the morning! Ridiculous! We didn’t have time to run around elsewhere as were attending an engagement. Things got worse when we had no hot water. I reported it at 07:30 ish the next morning and didn’t get an apology. I reported it again around 08:15 at desk and no apology. I did get an apology when I mentioned it again when going out around 09:30. On return to the hotel in the afternoon after another family engagement was told we were getting moved - still no apology from the first lady I had seen at the desk. I understand things go wrong but customer service goes a long way and there are ways to deal with things. We won’t be staying there again….simply overpriced for the standard of accommodation which isn’t outweighed by the convenience of the location.

The hotel is very clean. The staff can,t help you enough. It has a great position over George square. Would definately return

Safe place to stay, friendly staff, comfy bed, convenient,

Spotlessly clean, spacious room and ensuite bathroom. Good selection of toiletries, hairdryer, iron, etc. Good soundproofing snd central location. Only downside is the lack of a restaurant in the evening. I had assumed as a restaurant is mentioned on the web site that evening meals were pissible.