OYO Rose & Crown Hotel

The staff were all very friendly and helpful But the hotel was run down , shabby and unclean A good clean on everything would not go amiss The toilet seat was lose , no toilet rolls in the downstairs toilets, our bathroom/ toilet was dirty and not very well kitted out The room was adequate but again it needed a good clean and everything was abit worn and shabby looking The kettle worked but cups etc were dirty and stained A good thing , the bed looked lumpy and uncomfortable but was surprisingly very comfortable The breakfast table and cutlery was dirty But surprisingly the food was quite good Unfortunately we could not stay the days we had booked , after ONE night we decided to checkout , I would therefore ask for a refund as the amount we paid per night was an absolute disgrace , regarding the state of the hotel / pub I think I would only recommend this for the food , but then just barely , it’s ok if you clean your cutlery beforehand I think the owners of said establishment if they can , should try and update everything spending cash on and in the premises and then hire a good set of cleaners as it is a large hotel / pub

The staff were all very friendly and helpful But the hotel was run down , shabby and unclean A good clean on everything would not go amiss The toilet seat was lose , no toilet rolls in the downstairs toilets, our bathroom/ toilet was dirty and not very well kitted out The room was adequate but again it needed a good clean and everything was abit worn and shabby looking The kettle worked but cups etc were dirty and stained A good thing , the bed looked lumpy and uncomfortable but was surprisingly very comfortable The breakfast table and cutlery was dirty But surprisingly the food was quite good Unfortunately we could not stay the days we had booked , after ONE night we decided to checkout , I would therefore ask for a refund as the amount we paid per night was an absolute disgrace , regarding the state of the hotel / pub I think I would only recommend this for the food , but then just barely , it’s ok if you clean your cutlery beforehand I think the owners of said establishment if they can , should try and update everything spending cash on and in the premises and then hire a good set of cleaners as it is a large hotel / pub

The property was obviously old and a little short of investment in decoration, room facilities and general cleanliness, but NOT so poor to inhibit a stay. The staff were very helpful and friendly in all areas with evening meals and breakfast, (except instant coffee!), very good. The small town is in a beautiful setting showing off rural dales countryside.

The property was obviously old and a little short of investment in decoration, room facilities and general cleanliness, but NOT so poor to inhibit a stay. The staff were very helpful and friendly in all areas with evening meals and breakfast, (except instant coffee!), very good. The small town is in a beautiful setting showing off rural dales countryside.

On 3-5 /8/24 we have stayed for 2 nights at the Rose & Crown Hotel in Bainbridge, Yorkshire. We came after a long hard day and were very tied. First we given the room number 8 , but after we came in and took out all our stuff, it tended out that it was impossible to use the toilet because it was blocked with something. The staff asked us to leave the room and tried to fix the problem for a while, but in vain. So we were moved to the room number 4 , but some time after we have entered, it tended out that the toilet door was half broken (it was impossible to close it till the end and staff member tried to help us with this, but in vain) and that the water in the shower sink drained very very slowly, so we had to stay like in the sort of "lake" and wait for the water to drain. The personal of the hotel apologized a lot once again and we were given a glass of beer each and next day we were moved to the room number 14. Unfortunately in this room there was no internet, the water stream was very weak and there was no hot water. We think that In theese circumstances it was absolutely unacceptable . We spoke with the manager Wendy about the refund money at least for the first night. She has said that in such a circumstances our request seems legitimate and that she is going to check it and will give us the answer by e-mail within several days. Unfortunately, despite several phone conversations with Wendy and other staff members, we haven't received any answer till today

On 3-5 /8/24 we have stayed for 2 nights at the Rose & Crown Hotel in Bainbridge, Yorkshire. We came after a long hard day and were very tied. First we given the room number 8 , but after we came in and took out all our stuff, it tended out that it was impossible to use the toilet because it was blocked with something. The staff asked us to leave the room and tried to fix the problem for a while, but in vain. So we were moved to the room number 4 , but some time after we have entered, it tended out that the toilet door was half broken (it was impossible to close it till the end and staff member tried to help us with this, but in vain) and that the water in the shower sink drained very very slowly, so we had to stay like in the sort of "lake" and wait for the water to drain. The personal of the hotel apologized a lot once again and we were given a glass of beer each and next day we were moved to the room number 14. Unfortunately in this room there was no internet, the water stream was very weak and there was no hot water. We think that In theese circumstances it was absolutely unacceptable . We spoke with the manager Wendy about the refund money at least for the first night. She has said that in such a circumstances our request seems legitimate and that she is going to check it and will give us the answer by e-mail within several days. Unfortunately, despite several phone conversations with Wendy and other staff members, we haven't received any answer till today