Property policies
Check-in
Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- Guests must contact this property in advance to reserve rollaway/extra beds
- This property accepts Visa, Mastercard, American Express, and JCB International; cash is not accepted
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Check-in Special Instructions
The front desk is open daily from 11 AM - 9 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. This cruise ship's itinerary includes the following:
1st Day: Arrive at Paradise Suites Hotel in Tuan Chau Marina in Halong Bay by noon for embarkation by private pontoon at 12:15 PM. Cruise information and check-in at 12:30 PM, followed by lunch aboard the ship. From 2:30 PM to 4:30 PM cruise and sightseeing along Halong Bay, including a visit to Sung Sot Cave (1 hour).
2nd Day: After Tai Chi on the sundeck and light breakfast of coffee and pastries, visit Ti Top Island (1 hour) or stay on board. A la carte breakfast served at 9 AM in the restaurant. After check-out at 9:30 AM, the boat returns to Tuan Chau Island for disembarkation by 10:30 AM. Shuttle van services transport guests to Hanoi by 4:30 PM.
Cruise itineraries are subject to change due to weather conditions or Halong Bay Management Authorities. Guests must register with the cruise at least 8 days in advance. Registration is valid with full name, date of birth, nationality, passport number, and visa expiration date for all passengers. A valid passport is required at check-in. Guests must contact this cruise ship at least 3 days in advance to arrange for transportation (surcharge) from Hanoi to Ha Long, which is 3.5 hours away by car. Private transfer service is available at any hotel within Hanoi. The roundtrip fee is USD 160 per car (up to 7 seats) and USD 190 per minivan (up to 16 seats). Shuttle bus pick-up service is available at hotels within Hanoi's Old Quarter only. Guests staying in hotels outside the Old Quarter may meet at V-Presso Coffee at 49 Hai Ba Trung St, Hoan Kiem, Hanoi, for shuttle bus pick-up service. The coffee shop opens at 7 AM and guests are advised to arrive by 7:30 AM. The shuttle bus departs between 8 AM and 11:45 AM. The roundtrip shuttle bus fee is USD 45 per person.
Important information
You need to know
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the cruise ship prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
- Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.
General description
When you stay at Paradise Luxury Cruise in Halong, you'll be near the beach and minutes from Tuan Chau Beach and Dolphin Club. This 4-star hotel is within close proximity of Tuan Chau Amphitheater and Dau Go Cave.Rooms Make yourself at home in one of the 17 air-conditioned guestrooms. Complimentary wireless Internet access is available to keep you connected. Bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as safes and complimentary bottled water.Amenities Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional features at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.Dining Enjoy a satisfying meal at a restaurant serving guests of Paradise Luxury Cruise. Quench your thirst with your favorite drink at a bar/lounge. A complimentary cooked-to-order breakfast is served daily.Business, Other Amenities Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Location
Located in Ha Long, Paradise Luxury Sails Cruise is a 1-minute drive from Tuan Chau Beach and 13 minutes from Sun World Ha Long Park. This 4.5-star cruise ship is 6.6 mi (10.6 km) from Cat Ba National Park and 7.9 mi (12.6 km) from Queen Cable Car.
Dining
At Paradise Luxury Cruise, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. A complimentary cooked-to-order breakfast is served daily from 7 AM to 9 AM.
Rooms
Make yourself at home in one of the 15 air-conditioned guestrooms. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and complimentary bottled water.
Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials.
Business, and other amenities
Featured amenities include complimentary newspapers in the lobby, luggage storage, and a library.