Pinn-N4E2

Not enough air conditioning. Only 1 air conditioner in property.

Questions and clarification asked about automatic checkin process were not answered. When and if they responded, it was 2-3 days later after repeated chase. Links in emails about check in and rules do not work. Wrote in to tell them about the problem and request for the information to be sent directly in email and they didnt even response. Requested for a faster way of communication in whatever messaging app, and they rejected and said just use email. BUT THEY DONT RESPOND TO EMAIL. So, of course i arrived on the checkin day with trepidation. If i cannot get through the automatic checkin process and the only way to reach them is by email, i have to wait 2-3 days for them to response, even if they do respond at all? Note that there is no staff, no instruction file, or number to call at the check in. Fortunately, it took me some time to figure out and manage to get through the check in The email shows that i booked through Temanairazu (either a person in charge or a company) Best not to book this unit. Helps and response to any query is almost non-existence. Good luck to you if you book and runs into problem or need fast response for help.

Only 1 air condition. Too hot.

Check in was a bit troublesome. However, the overall stay was good. Very convenient, walking distance to shopping malls, Nijo market & Sapporo Beer Museum.

This property has a good location it is near to Sapporo station and the place is very new. Enjoy my stay there. As for improvement I would like to recommend the following. Have more hanger or a place to dry our cloth because the drying function on the washing machine is not good enough. Have more plastic bag to clear our rubbish. There is a spare plastic bag in the bin but if we stay for more days then it will not be enough. Can we have bigger pillow? The pillow currently are too small. An English instruction on how to use the heater. Overall I really enjoy the privacy and security of the place. Well done!!

The hotel is 8-9 minutes walk from the JR station. You can walk underground (to avoid the cold) and take the exit#23 and walk two blocks to the hotel. We use the same underground path to Odori and Susukino. The room is modern and shiny clean. The size is great. It comes with a washer and a dryer. We enjoyed staying here. It will be our first choice to stay here when we visit the town next.