Property policies
Check-in
Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
- Some rooms at this property are not suitable for children; please add child ages in the search parameters to display available rooms
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Check-in Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. This property is accessible only by boat from Ao Nang Pier and Ao Nam Mao Pier. The property offers private boat transfer, available for THB 800 one-way for up to 6 guests, or guests may arrange their own transfers. To arrange transfers, contact the property in advance of arrival using the number provided on the booking confirmation email. This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
Important information
You need to know
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
Fees and extras
Mandatory fees
You'll be asked to pay the following charges at the property:
The charges below are included in your overall room price:
- New Year's Eve gala dinner fee
- Christmas Eve gala dinner fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Optional fees
- Fee for buffet breakfast: approximately THB 450 for adults and THB 225 for children
- Airport shuttle fee: THB 1800 per vehicle (one-way, maximum occupancy 6)
- Airport shuttle fee per child: THB 1800 (one-way), (up to 3 years old)
- Rollaway bed fee: THB 2500 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
General description
Near West Railay Beach
Location
With a stay at Railay Bay Resort and Spa in Krabi (Ao Nang), you'll be steps from West Railay Beach and 4 minutes by foot from East Railay Beach. This beach resort is 1.2 mi (1.9 km) from Ao Nang Beach and 2.5 mi (4.1 km) from Nopparat Thara Beach.
Dining
Enjoy Thai cuisine at Railay Restaurant, a beachfront restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the poolside bar. Buffet breakfasts are available daily for a fee.
Rooms
Make yourself at home in one of the 141 air-conditioned rooms featuring refrigerators and minibars. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and electric kettles.
Amenities
Relax at the full-service spa, where you can enjoy massages. Additional features at this resort include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Business, and other amenities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.