Check-in Special Instructions
Guests must transfer via boat to the property. Guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking. This property offers transfers from the ferry terminal. To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in. This property is accessible only by boat. Boat transfers from Cenang Terminal to the property are available at 6:30 AM, 8:15 AM, 9:15 AM, 10:30 AM, 11:30 AM,1:30 PM, 2:30 PM, 5 PM, 6:30 PM, 7:45 PM, 9:15 PM, 10:30 PM, and midnight. Guests should arrive at Cenang Terminal 10 minutes prior to departure. Transfers from the property to Cenang Terminal are available at 6 AM, 7:30 AM, 8:45 AM, 9:45 AM, 11 AM, 12:30 PM, 2:00 PM, 3:30 PM, 5:30 PM, 7 PM, 8:30 PM, 10 PM, and 11:30 PM.