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Mackay
Riviera Mackay

Riviera Mackay

5 - 7 Nelson St

Attractions

Points of interest

  • Distances are displayed to the nearest 0.1 mile and kilometer.
  • Bluewater Lagoon - 0.2 km / 0.1 mi
  • Caneland Central - 0.2 km / 0.1 mi
  • Artspace Mackay - 0.7 km / 0.4 mi
  • Jubilee Park - 0.7 km / 0.4 mi
  • Mackay Enertainment and Convention Centre - 1 km / 0.6 mi
  • Ken Burgess Orchid House - 2.1 km / 1.3 mi
  • Harrup Park - 2.8 km / 1.7 mi
  • Pioneer Valley - 3.4 km / 2.1 mi
  • Mackay Basketball - 3.4 km / 2.1 mi
  • BB Print Stadium - 3.5 km / 2.2 mi
  • Mackay Base Hospital - 3.7 km / 2.3 mi
  • Mackay Regional Botanical Gardens - 3.8 km / 2.3 mi
  • Town Beach - 3.9 km / 2.4 mi
  • Mackay Regional Botanic Gardens - 4.3 km / 2.7 mi
  • Far Beach - 4.6 km / 2.9 mi
  • The preferred airport for Riviera Mackay is Mackay, QLD (MKY) - 5.9 km / 3.7 mi

About the property

Property policies

Check-in

  • Check-in: From 02:00 pm To 05:00 pm

  • Check-out: Until 10:00 am

Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite parties or group events are strictly prohibited
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has indicated there is a smoke detector on the property
  • Safety features at this property include a fire extinguisher
  • This property is professionally cleaned
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in Special Instructions

The front desk is open during the following times:
  • Monday - Saturday: 9:00 AM - 5:30 PM
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 48 hours before arrival with check-in instructions and lockbox information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Reception hours are 10 AM-2 PM on public holidays.

Important information

You need to know

  • Only registered guests are allowed in the guestrooms.
  • Parking height restrictions apply.
  • The property is professionally cleaned.
  • Contactless check-in and contactless check-out are available.

Fees and extras

Mandatory fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of AUD 200.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional fees

  • Uncovered self parking fee: AUD 7 per day
  • Uncovered extended parking fee: AUD 7 per day
  • Early check-in fee: AUD 50.00 (subject to availability)
  • Late check-out fee: AUD 50.00 (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per stay
  • Credit card charges are subject to a surcharge of 1.9 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Property description

General description

Near Bluewater Lagoon

Location

A stay at Riviera Mackay places you in the heart of Mackay, within a 5-minute walk of Bluewater Lagoon and Caneland Central. This aparthotel is 0.4 mi (0.7 km) from Jubilee Park and 0.6 mi (0.9 km) from Mackay Enertainment and Convention Centre.

Rooms

Make yourself at home in one of the 28 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and ovens. Rooms have private furnished balconies. 42-inch LED televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and separate sitting areas, and housekeeping is provided once per stay.

Amenities

Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and concierge services. Additional amenities at this aparthotel include barbecue grills and complimentary use of a nearby fitness facility.

Business, and other amenities

Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Self parking (subject to charges) is available onsite.

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