Property policies
Check-in
Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve access to the public bathing facility
- This property accepts credit cards and cash
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Japanese futons are provided based on the number of adults in the reservation.
Check-in Special Instructions
This property offers transfers from the train station. To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 5 AM - midnight. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. For more details, please contact the property using the information on the booking confirmation. Guests booked in Half Board rates must check-in by 6 PM to receive dinner.
Important information
You need to know
- Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
- Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Fees and extras
Mandatory fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
We have included all charges provided to us by the property.
Optional fees
- Fee for full breakfast: approximately JPY 1500.00 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
General description
Near Tendo Onsen
Location
A stay at Sakaeya Hotel places you in the heart of Tendo, steps from Tendo Onsen and 6 minutes by foot from Road Station Tendo Onsen. This spa ryokan is 19.4 mi (31.3 km) from Zao Hot Springs Ski Resort and 0.6 mi (0.9 km) from Hiroshige Museum of Art.
Dining
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The ryokan also offers room service (during limited hours). Full breakfasts are available for a fee.
Rooms
Make yourself at home in one of the 44 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include safes, and housekeeping is provided daily.
Amenities
Relax at the full-service spa, where you can enjoy massages. This ryokan also features complimentary wireless internet access and a fireplace in the lobby.
Business, and other amenities
Featured amenities include luggage storage, a safe deposit box at the front desk, and an elevator. A train station pick-up service is provided at no charge, and free self parking is available onsite.