SHG Hotel Villa Carlotta

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts major credit cards; cash is not accepted
• Safety features at this property include a fire extinguisher
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Contactless check-in and contactless check-out are available.

You'll be asked to pay the following charges at the property:

• A tax is imposed by the city: EUR 2.50 per person, per night

We have included all charges provided to us by the property.

• Pet fee: EUR 18 per pet, per stay
• Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.