Property policies
Check-in
Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
- This property accepts credit cards, debit cards, and cash
- This property uses a grey water recycling system and eco-friendly cleaning products
- Safety features at this property include a fire extinguisher and a smoke detector
- This property is professionally cleaned
- This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Check-in Special Instructions
This property offers transfers from the airport. To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation. This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
Important information
You need to know
- One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- The property is professionally cleaned.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Fees and extras
Mandatory fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: VND 4000000 per stay
We have included all charges provided to us by the property.
Optional fees
- Pet fee: VND 675000 per pet (varies based on length of stay)
- Service animals are exempt from fees
- Rollaway bed fee: VND 1300000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
General description
Near Phu Quoc Beach
Location
When you stay at SOL by Meliá Phu Quoc in Phu Quoc, you'll be on the waterfront, within a 15-minute drive of Phu Quoc Night Market and Phu Quoc Beach. This beach hotel is 10.7 mi (17.2 km) from Sao Beach and 12.9 mi (20.8 km) from Ong Lang Beach.
Dining
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Grab a bite at one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges.
Rooms
Make yourself at home in one of the 284 air-conditioned rooms featuring refrigerators and minibars. Rooms have private balconies. LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall.
Business, and other amenities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is complimentary at scheduled times.