Property policies
Check-in
Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and mobile payments; cash is not accepted
- Mobile payment options include: Alipay, PayPay, Touch 'n Go eWallet, GCash, Kakao Pay, LINE Pay, R Pay, and WeChat Pay
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Check-in Special Instructions
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Parcel deliveries will be accepted only for guests in house or checking in within a week of the day of receipt. Guests should write the name of the guest and check-in date on the package. The property cannot hold very large bags, large amounts of baggage, or items that require refrigeration or freezing. Please note that the property will not pay cash on delivery, so guests should make sure to pay before sending their items. The name on the booking must match the name on the passport.
Important information
You need to know
- Only registered guests are allowed in the guestrooms.
- The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
- Contactless check-in and contactless check-out are available.
Fees and extras
Optional fees
- Fee for buffet breakfast: approximately JPY 1100 per person
- Nearby parking fee: JPY 1200 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
General description
In Yokohama (Totsukacho)
Location
With a stay at Sotetsu Fresa Inn Yokohama Totsuka in Yokohama, you'll be 8.8 mi (14.2 km) from Anpanman Museum and 9.5 mi (15.3 km) from Pacifico Yokohama. This hotel is 9.9 mi (15.9 km) from Yokohama Arena and 9.9 mi (15.9 km) from Yokohama Stadium.
Dining
Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Rooms
Make yourself at home in one of the 162 air-conditioned rooms featuring LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include desks and electric kettles, and housekeeping is provided daily.
Amenities
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and a vending machine.
Business, and other amenities
Featured amenities include complimentary wired internet access, a 24-hour front desk, and multilingual staff.