Property policies
Check-in
Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Check-in Special Instructions
This property offers transfers from the train station. To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. If driving, please contact this property in advance for more information (e.g., directions).
Important information
You need to know
- Hot springs access available from 6:00 AM to 11:00 PM.
- Reservations are required for private bath/onsen. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
- Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Fees and extras
Mandatory fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A city tax may be collected at the property. The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
We have included all charges provided to us by the property.
Optional fees
- Fee for full breakfast: approximately JPY 6500 per person
- Self parking fee: JPY 2200 per night
- Rollaway bed fee: JPY 8855.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
General description
In Kyoto (Arashiyama)
Location
Located in Kyoto (Arashiyama), Suiran, A Luxury Collection Hotel, Kyoto is within a 10-minute walk of Togetsukyo Bridge and Tenryu-ji Temple. This luxury hotel is 0.5 mi (0.7 km) from Arashiyama Monkey Park Iwatayama and 0.8 mi (1.3 km) from Arashiyama Bamboo Grove.
Dining
For lunch or dinner, stop by KyoSuiran, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Full breakfasts are available daily from 7 AM to 10 AM for a fee.
Rooms
Make yourself at home in one of the 39 guestrooms featuring refrigerators and flat-screen televisions. Rooms have private furnished lanais. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Partially open bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries.
Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as hot springs and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Business, and other amenities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A train station pick-up service is provided at no charge, and self parking (subject to charges) is available onsite.