SAR
العربية
Retrieve my trip
+966554400000
Home
Spain
Benidorm
The Level at Melia Villaitana
The Level at Melia Villaitana
Avda. Alcalde Eduardo Zaplana, 7
Amazing room
The level is worth the upgrade
Food needs to be hotter
Anthony, Feb 2025
Great hotel, lovely heated pool and nice to enjoy the Level lounge but the buffet is very poor for vegetarians
Simon, Dec 2024
Appalling service, cold food, staff rude, no spirits in the hotel, tv doesn’t work, water boiling- no cold water in room. Did not acknowledge any complaints - terrible experience even with a nice building - this is a 2 star hotel
Louise, May 2025
Very pleasant 2 night stay out of season.
Terrence, Dec 2024
We arrived to find none of the A La carte restaurants were open although advertised as open on the website.
We were told on arrival we should have called in advance.
We eat in The Level restaurant which was self service on the first day. The food was not what we had expected from a 5 star resort. You also had to like cats who seem to be encouraged to mingle with guests while eating.
We spent most of the next day trying to arrange for an alternative venue to eat so didn’t make the best use of the facilities.
We were both totally underwhelmed by the whole experience. On checking out the bill was incorrect and had it amended. Then to find an hour after we left that further charge had been added.
We recorded a detailed complaint to Jose in the customer experience team and have been waiting a response.
I had held off posting a response in the hope the Hotel would have at least contacted my wife and I with an apology.
We played on the adjoining golf course which was great although when we arrived there wasn’t any food being served until 11am.
David, Jul 2024
The Level is not a five star hotel, it is a five star wannabe. The premises and facilitets are five-star, the staff at the reception is good, but the staff at the restaurants are a three at most. They are extremely slow. The only restaurant where you don’t have to wait at least twenty minutes for the bill, is at the buffet restaurant where you sign your bill as you order. And don’t get me started on the Head Waiter at the Italian venue ”Cosa Nostra”.The guy thinks he’s a rock star, but the only thing ”rock” about him is that he is most likely stoned…
Finally…from a five-star hotel, I had expected to get a later check-out since we were playing the hotel’s golf course and would not be finnished at 12. The hotel was far from fully booked, but of course that could not be arranged…
Mikael, Jun 2024
This property is top rated for
Cleanliness
9.0
Location
9.6
Amenities
Amenities for The Level at Melia Villaitana
FAQs
FAQs for The Level at Melia Villaitana
Have a specific question in mind?
Check our FAQ section to find answers to commonly asked questions. Explore popular topics and find the information you are looking for.
What are the check-in and check-out times at The Level at Melia Villaitana?
The check-in time at The Level at Melia Villaitana is 16:00 and the check-out time is 12:00.
Where is the The Level at Melia Villaitana property located?
Property is located in Avda. Alcalde Eduardo Zaplana, 7, Benidorm, Spain.
What are the dining options available at The Level at Melia Villaitana?
Enjoy Italian cuisine at Casa Nostra, one of the hotel's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary local cuisine breakfast is served daily from 7 AM to 10 AM., The Level at Melia Villaitana
What are the top amenities available at The Level at Melia Villaitana?
The top amenities available at The Level at Melia Villaitana includes Free Wi-Fi, Front desk, Gym/fitness centre, Spa/health club, Sauna.
Is free cancellation available?
Yes, free cancellation is available. However, it is recommended to review the cancellation policy carefully before making a booking.
What are the closest top attractions near The Level at Melia Villaitana?
Distances are displayed to the nearest 0.1 mile and kilometer.
Villaitana Golf Course - 0.8 km / 0.5 mi
Terra Mítica - 2.6 km / 1.6 mi
Terra Natura - 2.6 km / 1.6 mi
Aqua Natura - 3.1 km / 1.9 mi
L'Aiguera Park - 3.2 km / 2 mi
Guillermo Amor Municipal Stadium - 3.2 km / 2 mi
Mercat Municipal de Benidorm - 4 km / 2.5 mi
Benidorm City Hall - 4.1 km / 2.5 mi
Avenida Martinez Alejos - 4.2 km / 2.6 mi
Plaça del Castell - 4.2 km / 2.6 mi
Plaça Triangular - 4.3 km / 2.6 mi
Benidorm Airsoft - 4.3 km / 2.7 mi
Llevant Beach - 4.3 km / 2.7 mi
Placa del Castell - 4.3 km / 2.7 mi
Church of San Jaime and Santa Ana - 4.3 km / 2.7 mi
The preferred airport for The Level at Melia Villaitana is Alicante Intl. Airport (ALC) - 54.7 km / 34 mi
, The Level at Melia VillaitanaIs parking available at The Level at Melia Villaitana?
The Level at Melia Villaitana offers parking.
Attractions
Points of interest
- Distances are displayed to the nearest 0.1 mile and kilometer.
- Villaitana Golf Course - 0.8 km / 0.5 mi
- Terra Mítica - 2.6 km / 1.6 mi
- Terra Natura - 2.6 km / 1.6 mi
- Aqua Natura - 3.1 km / 1.9 mi
- L'Aiguera Park - 3.2 km / 2 mi
- Guillermo Amor Municipal Stadium - 3.2 km / 2 mi
- Mercat Municipal de Benidorm - 4 km / 2.5 mi
- Benidorm City Hall - 4.1 km / 2.5 mi
- Avenida Martinez Alejos - 4.2 km / 2.6 mi
- Plaça del Castell - 4.2 km / 2.6 mi
- Plaça Triangular - 4.3 km / 2.6 mi
- Benidorm Airsoft - 4.3 km / 2.7 mi
- Llevant Beach - 4.3 km / 2.7 mi
- Placa del Castell - 4.3 km / 2.7 mi
- Church of San Jaime and Santa Ana - 4.3 km / 2.7 mi
- The preferred airport for The Level at Melia Villaitana is Alicante Intl. Airport (ALC) - 54.7 km / 34 mi
About the property
Property policies
Check-in
- Check-in: From 04:00 pm To 12:00 pm In case of late Check-in please contact Almosafer or the property directly to avoid cancellation
- Check-out: Until 12:00 pm
Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
- This property accepts credit cards, debit cards, and cash
- Parties and events are allowed on site
- Safety features at this property include a smoke detector
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Check-in Special Instructions
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required. Please note: This property’s Half Board and Full Board rates do not include beverages.
Important information
You need to know
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
- Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Fees and extras
Optional fees
- Self parking fee: EUR 16 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Property description
General description
The Level at Melia Villaitana in Benidorm offers a refined experience near the Mediterranean coast, inspired by traditional Mediterranean architecture with charming village-style design elements. Located just 2.4 km from Terra Mítica and 1.4 km from Terra Natura, this exclusive section of the resort provides convenient access to Benidorm’s top attractions. The property features 146 rooms, some accommodations include private terraces with scenic views or spacious lounges ideal for extended stays. Guests can enjoy access to a golf course, full-service spa, wellness centre, tennis courts, and a selection of outdoor pools. Dining options and a fitness centre add to the well-rounded amenities, while business travellers benefit from a dedicated business centre and conference facilities. For a closer look at its elegant setting, browse pictures of The Level at Melia Villaitana. Whether for leisure or business, this destination offers a welcoming atmosphere with thoughtful services in a unique Mediterranean-inspired setting.
Location
When you stay at The Level at Melia Villaitana in Benidorm, you'll be near the beach, within a 15-minute drive of Terra Natura and Benidorm Palace. This golf hotel is 4.6 mi (7.4 km) from Llevant Beach and 3.5 mi (5.6 km) from Poniente Beach.
Dining
Enjoy Italian cuisine at Casa Nostra, one of the hotel's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary local cuisine breakfast is served daily from 7 AM to 10 AM.
Rooms
Make yourself at home in one of the 99 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as safes and desks.
Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 3 outdoor swimming pools. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Business, and other amenities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Benidorm? This hotel has 62431 square feet (5800 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
