Property policies
Check-in
Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher and a first aid kit
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Check-in Special Instructions
Front desk staff will greet guests on arrival. If driving, please contact this property in advance for more information (e.g., directions). For more details, please contact the property using the information on the booking confirmation. This property is located in a restricted traffic zone. Guests driving to the property must present a copy of their booking confirmation to authorities at the check post; only guests booked at properties with parking facilities are permitted to drive into the restricted area. To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
Important information
You need to know
- A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
- A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
- No pets and no service animals are allowed at this property.
- Contactless check-out is available.
Fees and extras
Mandatory fees
You'll be asked to pay the following charges at the property:
The charges below are included in your overall room price:
- New Year's Eve gala dinner fee
- Christmas Eve gala dinner fee
We have included all charges provided to us by the property.
Optional fees
- Fee for wireless Internet in public areas: INR 1000 per night (rates may vary)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
General description
Near Nainital Lake
Location
When you stay at The Naini Retreat, Nainital in Nainital, you'll be in a shopping district, within a 5-minute walk of Nainital Lake and Thandi Road. This spa hotel is 12.6 mi (20.3 km) from Kainchi Dham and 0.2 mi (0.3 km) from Naina Devi Temple.
Dining
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service. Quench your thirst with your favorite drink at the bar/lounge.
Rooms
Make yourself at home in one of the 52 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and slippers. Conveniences include safes, and housekeeping is provided daily.
Amenities
Relax at the full-service spa, where you can enjoy massages. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.
Business, and other amenities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms. Free self parking is available onsite.