Property policies
Check-in
Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and debit cards; cash is not accepted
- Cashless transactions are available
- Only bookings from non-local guests are accepted; guests whose residence is within the same city as the property will not be allowed to check in
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- The Hotel reserves the right of admission.
Check-in Special Instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. The extra-person fee includes a mattress on the floor (extra beds are not available). To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
Important information
You need to know
- One child 7 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
- A car is not required for transportation to and from this property.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Fees and extras
Mandatory fees
You'll be asked to pay the following charges at the property:
We have included all charges provided to us by the property.
Optional fees
- Fee for continental breakfast: approximately INR 750 to 900 for adults, and INR 500 to 750 for children
- Airport shuttle fee: INR 2000 per vehicle (one-way, maximum occupancy 3)
- Rollaway bed fee: INR 1475 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
General description
In Chennai (Alwarpet)
The following facilities or services will be unavailable from November 19 2021 to June 12 2024 (dates subject to change):
Bar/Lounge(s)
Swimming pool
The property will be renovating from June 13 2022 to June 12 2024 (completion date subject to change). The following areas are affected:
Bar/lounge
Business center
Meeting facilities
Select guestrooms
Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance. The following facilities are closed on Sunday, Wednesday, Thursday, Friday, and Saturday:
Bar/lounge
Children's pool
Full-service spa
Health club
Indoor pool
Outdoor pool
Public bath
Sauna
Spa tub
Location
A stay at The Raintree, Anna Salai places you in the heart of Chennai, within a 5-minute drive of Pondy Bazaar and Consulate General of the United States, Chennai. This luxury hotel is 2.4 mi (3.9 km) from Apollo Hospital and 2.5 mi (4 km) from Express Avenue.
Dining
Grab a bite at The Kitchen, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Continental breakfasts are available daily for a fee.
Rooms
Make yourself at home in one of the 230 guestrooms featuring minibars and LCD televisions. Your Select Comfort bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.
Amenities
Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and gift shops/newsstands. This Art Deco hotel also features a hair salon, wedding services, and a television in a common area.
Business, and other amenities
Featured amenities include complimentary wired internet access, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.