Trinity Guest House

I haven't received the email with the key code yet. When I managed to reach the responsible person, they sounded frustrated on the phone, as if it was my fault they hadn't fulfilled their responsibilities properly The advertisement was ambiguous, and I wasn't aware that the bathroom was separate. Additionally, the room wasn't clean, and the towels provided were dirty, so I had to get my own. The heating wasn't functioning, and it was uncomfortably cold. I had to sleep with a hoodie, but I was still cold.

Lee seemed nice that owned or run it but we never meet him just talked on the phone and was willing to let us stay a few hours over check out time for free which was nice of him But the shower head was really dirty it was that bad the water only come out of half of it the hole bathroom wasnt that cleane too and there was half of loo roll oh and not hot water it did warm up for about 10 minutes so we didnt shower all weekend just washed in the sink cos that had hat water The bedroom when you walked in looked ok but not worth the money as its dated and there was a bigs water or damp patch on the ceiling it was a a lot of money for what it is

Value for money, in these days of ever increasing costs (particularly hotel stays, whilst working away from home) was great. I’ve paid similar prices and regretted it. This place was perfect. Love the self check-in too. Many thanks.

Started very bad - big mix up as there was NO key in my little keysafe, and the man on phone even thought I'd took it out myself!!! A 30 min wait was then had, hanging around for another man to bring the key. A farce which could have been avoided!!! But when he arrived, he was great and sorted me out asap. BUT once I was in my room, I was satisfied. Man had come from miles away - respect! Room was big and large, comfy bed. But room smelled of smoke. Not good. No teabags in the room either and no milk. Coffee cream was around a year old? The little things count!!! And such a simple thing to fix too... Finally, great shower but shower head needs a good clean. Another simple thing to fix. However, for the cost of this hotel, I was pleased. Cafe next door lovely too. A map to find car park is needed. Almost impossible to find on your own!!! Here is my benchmark - would I stay again? The answer is YES... as despite the above i was very happy with my room, cost and service!

No heating in the bedroom, the carpet hasn’t been vacuumed, hot tap broken.

Not too bad apart from ,Outdated decor, one plug socket in whole room , tv not working, out of date milk sachets, tea mug and spoon not washed or changed during 2 night stay, noisy inconsiderate guest shouting in next room and leaving extractor fan on in bathroom humming really loudly , had to pull bed to opposite wall to get any sleep, fire doors with really over strong springs that slammed everywhere anyone went and a guest who arrived after long flight in the evening was left to sleep in the lobby by the manager , but location was quiet and near sea front so that was one good point ?