Tripbz Mello Lofts

Not an actual hotel. Does not match the pictures.

This was without a doubt one of the worst experiences ive ever had dealing with a hotel stay. We were arriving late by car and the instructions were very confusing but i managed tro get the keys to the place and once I got to the apartment things quickly went downhill..Heres what didnt work about this so called deal of a place to stay..,. 1. AIR Conditioner was broken...didnt work at all and the place was an oven all night.... 2. Nothing in the fridge...not even katsup...it was like the place was cleaned out...most of the time I would think places would give you a bottle of water or something 3. No customer service..I tried calling for 2-3 hours after arrival ..only thing I got was someone took my number and never called me back.. 4. Remote controls for the tv didnt work...made it very frustrating to try and use the tv or plug in a flash drive with music.. 5. It just was soo hot in there...miserable.. ill never go back

genuinely enjoyed my stay. however, i paid the same amount last year (if not, a lil less + same days) for twice as much space which included a long balcony + a bedroom. the suites were right across from the convention center. nonetheless, i have recommended your suites to my other friends. keep up the great c.s. and cleanliness. Norma

Lots of construction in area, causes more traffic and limited parking.

Great service

This place is a true nightmare, stay away. Upon arrival, I received a text saying that I had been moved across town. They then argued with me that I had been notified of the change weeks ago (not true). I was also advised to pick up my key from "the man in the gray hat in the lobby," and not to tell anyone that I was a hotel guest. I spent two nights in the room. The first day I woke up with seven itchy, fiery red bites on my neck, face, and fingers. When I returned from my conference that evening, within ten minutes I had another three bites. I called the hotel number repeatedly for several hours without answer. When I awoke the next morning I was up to 18 bites, all swollen, red, itchy, and pus-filled. I called again and finally reached someone, only to be told that they would not be moving me and I would not receive a refund. I asked to speak to their manager and was told I would receive a call back. Despite me calling daily for the past month, I have not once been contacted, and the place no longer answers my calls. The blatant dishonesty and lack of customer care is appalling, and my employer will be taking legal action against them. I am writing this review in the hopes that others will not fall for this scam or suffer through the horrific infestation in the room. Stay away from this place!