Property policies
Check-in
Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- This hotel's Christmas Eve and New Year's Eve Gala Dinners are optional, and a fee will be charged onsite to guests wishing to attend.
Check-in Special Instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 8 AM - 11 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation.
Important information
You need to know
- Pool access available from 8:00 AM to 9:00 PM.
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
Fees and extras
Optional fees
- Airport shuttle fee: VND 300000 per room
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
General description
Near Ong Lang Beach
Location
When you stay at Vela Phu Quoc Resort in Phu Quoc, you'll be on the Strip, within a 10-minute drive of Ong Lang Beach and Phu Quoc Night Market. This hotel is 7.7 mi (12.4 km) from Phu Quoc Beach and 9.2 mi (14.8 km) from VinWonders Phu Quoc.
Dining
Enjoy international cuisine at Vela, a poolside restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the poolside bar. A complimentary local cuisine breakfast is served daily from 6:30 AM to 9:30 AM.
Rooms
Make yourself at home in one of the 48 air-conditioned rooms featuring refrigerators and minibars. 32-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have deep soaking bathtubs and rainfall showerheads. Conveniences include safes and desks, as well as phones with free local calls.
Amenities
Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and barbecue grills. Guests can get around on the complimentary shuttle, which operates within 10 km.
Business, and other amenities
Featured amenities include a business center, dry cleaning/laundry services, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.