Property policies
Check-in
Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- Guests must contact this property in advance to reserve onsite parking
- This property accepts credit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Onsite parties or group events are strictly prohibited
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has not indicated whether there is a smoke detector on the property
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Guests must contact this property 3 business day in advance to reserve onsite parking.
- Housekeeping services are available 3 times per week, excluding Sundays and Public Holidays.
Check-in Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 9:00 AM - 6:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation. All guests, including children, are required to present a valid government-issued ID card at check-in. It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian. Guests are required to provide proof of the parental or legal guardian relationship and authorization upon arrival.
Important information
You need to know
- One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
Fees and extras
Mandatory fees
You'll be asked to pay the following charges at the property:
- The tax amount which is set in the 'Price details' and payable by the guest, will be subject to changes based on the tax rate at the time of payment of the applicable room charges.
We have included all charges provided to us by the property.
Optional fees
- Airport shuttle fee: SGD 109 per vehicle (one-way, maximum occupancy 6)
- Pet fee: SGD 35 per pet, per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
General description
Near Hougang 1 Mall
Location
With a stay at Village Residence Hougang in Singapore (Hougang), just steps from Hougang 1 Mall. This family-friendly aparthotel is 7.2 mi (11.6 km) from Gardens by the Bay and 7.3 mi (11.8 km) from Marina Bay Sands Skypark.
Rooms
Make yourself at home in one of the 78 individually furnished guestrooms, featuring kitchenettes with refrigerators and stovetops. LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, as well as phones with free local calls.
Amenities
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. This aparthotel also features complimentary wireless internet access and barbecue grills.
Business, and other amenities
Featured amenities include dry cleaning/laundry services, multilingual staff, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.