Property policies
Check-in
Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Additional fees may apply to children for items such as bedding and meals and must be paid directly at the hotel.
Check-in Special Instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Birth certificates for children must be presented at check-in. In the absence of birth certificates, child ages will be determined based on their height.
Important information
You need to know
- Children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
Fees and extras
Mandatory fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: VND 1000000.00 per night
We have included all charges provided to us by the property.
Optional fees
- Fee for buffet breakfast: approximately VND 450000 for adults and VND 230000 for children
- Airport shuttle fee: VND 2600000 per vehicle (one-way)
- Rollaway bed fee: VND 2580000.0 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
General description
Near Sun World Ha Long Park
Location
With a stay at Vinpearl Resort & Spa Ha Long in Ha Long, you'll be within a 5-minute drive of Bai Chay Beach and Sun Square. This beach resort is 1.9 mi (3 km) from Queen Cable Car Ocean Terminal and 2 mi (3.3 km) from Dragon Park.
Dining
Grab a bite at Bay View, one of the resort's 3 restaurants, or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Rooms
Make yourself at home in one of the 384 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature separate bathtubs and showers, complimentary toiletries, and bidets.
Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After a day at the private beach, you can enjoy other recreational amenities including an outdoor pool and an indoor pool. Additional amenities at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Business, and other amenities
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.