Woodlakes Park

I thought the site was really in a nice area..lodge was well equipped. The staff were all so friendly and helpful especially Alex who had to sort our booking out as expedia had not entered the booking. Alex handled this with true professionalism and found us a booking. He really puts Woodlakes Park on the map.

We arrived to check in and they couldn’t find our booking . Four people and an hour later they found it . Gave us the keys and assured us all would be ok had been cleaned when we got there it had not been cleaned. Back to reception to inform them . They were very apologetic and sent cleaners to sort it out . After 2.5 hours of arriving we got in our lodge Which was clean . After a while went to fill jacuzzi bath up no hot water . Checked water in lodge non looked at boiler needed resetting . Had to do a few times to get it working as reception was closed. Eventually got in the jacuzzi which was very nice . However Friday morning the boiler needed resetting again which had to be done a few times . Went to fill up jacuzzi again which then took nearly three hours as the water just trickled out . I saw the cleaner who called the hot tub maintenance who came and explained it was because so many hot tubs to fill pressure is no good . He called the maintenance team about the boiler who came and said it happens he would report it but do what I had if goes again . Needed to fill again in evening was a little better . Felt like would have used more but took to long to use .

We arrived to check in and they couldn’t find our booking . Four people and an hour later they found it . Gave us the keys and assured us all would be ok had been cleaned when we got there it had not been cleaned. Back to reception to inform them . They were very apologetic and sent cleaners to sort it out . After 2.5 hours of arriving we got in our lodge Which was clean . After a while went to fill jacuzzi bath up no hot water . Checked water in lodge non looked at boiler needed resetting . Had to do a few times to get it working as reception was closed. Eventually got in the jacuzzi which was very nice . However Friday morning the boiler needed resetting again which had to be done a few times . Went to fill up jacuzzi again which then took nearly three hours as the water just trickled out . I saw the cleaner from previous day who called the hot tub man who came and explained it was because so many hot tubs to fill pressure is no good . He called the maintenance man about the boiler who came and said it happens he would report it but do what I had if goes again . Needed to fill again in evening was a little better . Felt like would have used more but took to long to use .

I was in one of the cheaper lodges not overlooking the lakes and closer to the bins. Lodge was clean overall and simply equipped with the standard fittings. I didn’t use any of the restaurants on site and check in was very easy.

Nice and clean we like it and will be back soon

Was a very nice lodge/cabin just what we expected, no phone signal but wifi works fine and is free, just make sure you check boiler is on before filling hot tub up lol, did notice the tv feet was installed wrong so changed them over 😂