ZOA Hotel - Adults Only

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Noise-free guestrooms cannot be guaranteed
• Safety features at this property include a fire extinguisher

• Reservations are required for massage services. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
• Children 18 years old and younger are not permitted at this adults-only property.
• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
• Contactless check-in and contactless check-out are available.

You'll be asked to pay the following charges at the property:

• Service fee: MXN 500 per accommodation, per night

We have included all charges provided to us by the property.

• Fee for cooked-to-order breakfast: approximately MXN 300–400 per person
• Pet fee: MXN 600 per pet, per night
• Service animals are exempt from fees
• Late check-in fee for check-in between noon and 3:00 PM
• Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.