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Sunscape Akumal Beach Resorts & Spa - All Inclusive
Sunscape Akumal Beach Resorts & Spa - All Inclusive
Carr. Cancún - Tulum KM 252
The property had lots to offer, very beautiful, and amazing/helpful staff!
Romey-Francesca, May 2023
Very nice resort. Staff is friendly services are nice
Chrisoula, May 2023
We book this resort based on the amenities it included. When we booked it, it said we had room service 24/7. Turned out when we checked in that we had to Pay an extra fee. If this is an all inclusive resort why were they charging us a fee. Pool bars close at 5:30pm. The staff was very friendly and welcoming. The kids pool bar wasn’t open during my stay. Not even sure when they open it but if it’s a family / kid friendly resort it’s pointless. Food was good and drinks were good too. overall I think this resort needs more staff and some more attention to detail.
John, May 2023
The pictures and descriptions told a wonderful story. The reality was not as such. Not every restaurant was open every night so choices were limited. If you are a foodie this is not for you. If you like bourbon this is not for you. If you like cigars, the same holds true. No bar stools at any bars to sit and relax at. Little to no nightlife. You had to fetch your own drinks no matter where you were. Broken and unworking amenities like showers, hot tubs and pool features. Tattered with age and years of poor patchwork. Great pool views of the ocean but the glass railing panels are covered with water deposits so it’s just dingy and a constant reminder. It just wasn’t anything we thought it would be. I think my Spanish was better than most of the staff’s English and I took one year of it in High School…that’s on us but just an fyi. The best swim up bar is connected to the kids pool area. The adult pool is small and only seats 4 but has an ocean view. Beach was covered in seaweed. 3 workers raked all day bagging an endless amount of seaweed so the sand was never clean at the water line and my wife was not a fan. We bought into one of the most expensive rooms so that’s where a lot of our frustration resided. Perhaps if we bought an inexpensive package and did more excursions it would have balanced out knowing it wasn’t about the amenities. But it was a special occasion and I was thinking I was pampering my wife and that didn’t happen so I was stressed. But we made the best of it.
Michael, May 2023
Staff was great. Location was good. Food was not great. Liquor was not good.
Adrian Salazar, May 2023
cONDO SECTION NEEDS UPDATE
Helen Marie, May 2023
Amenities
Amenities for Sunscape Akumal Beach Resorts & Spa - All Inclusive
FAQs
FAQs for Sunscape Akumal Beach Resorts & Spa - All Inclusive
Have a specific question in mind?
Check our FAQ section to find answers to commonly asked questions. Explore popular topics and find the information you are looking for.
What are the check-in and check-out times at Sunscape Akumal Beach Resorts & Spa - All Inclusive?
The check-in time at Sunscape Akumal Beach Resorts & Spa - All Inclusive is 15:00 and the check-out time is 12:00.
Where is the Sunscape Akumal Beach Resorts & Spa - All Inclusive property located?
Property is located in Carr. Cancún - Tulum KM 252, Akumal, Mexico.
What are the dining options available at Sunscape Akumal Beach Resorts & Spa - All Inclusive?
This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Grab a bite to eat at one of the resort's many dining establishments, which include 6 restaurants and a coffee shop/cafe. Wind down with a drink at one of the 8 bars/lounges or 2 poolside bars.
, Sunscape Akumal Beach Resorts & Spa - All InclusiveWhat are the top amenities available at Sunscape Akumal Beach Resorts & Spa - All Inclusive?
The top amenities available at Sunscape Akumal Beach Resorts & Spa - All Inclusive includes Free Wi-Fi, 24 hour Front desk, Smoking area, Gym/fitness centre, Spa/health club.
Is free cancellation available?
Yes, free cancellation is available. However, it is recommended to review the cancellation policy carefully before making a booking.
What are the closest top attractions near Sunscape Akumal Beach Resorts & Spa - All Inclusive?
Distances are displayed to the nearest 0.1 mile and kilometer.
Riviera Maya Golf Club - 2.3 km / 1.4 mi
Aktun Chen - 2.3 km / 1.4 mi
Akumal Beach - 3.1 km / 2 mi
Xcacel Beach - 3.7 km / 2.3 mi
Hekab Be Biblioteca - 3.8 km / 2.3 mi
Akumal Ecological Center - 4 km / 2.5 mi
Half Moon Bay - 5.7 km / 3.6 mi
Yal-ku Lagoon - 6.3 km / 3.9 mi
Xcacel-Xcacelito Sanctuary - 8.4 km / 5.2 mi
Xcacelito Beach - 8.4 km / 5.2 mi
Xel-Há Park - 10.4 km / 6.4 mi
Dos Ojos Cenote - 13.1 km / 8.1 mi
El Toh Ecopark - 13.4 km / 8.3 mi
Maya Adrenaline - 14.6 km / 9 mi
LabnaHa Ecopark Adventures - 15.3 km / 9.5 mi
The nearest airports are:
Tulum Intl. Airport (TQO) - 66.4 km / 41.3 mi
Cozumel Intl. Airport (CZM) - 57.6 km / 35.8 mi
Cancun Intl. Airport (CUN) - 94.9 km / 58.9 mi
The preferred airport for Sunscape Akumal Beach Resorts & Spa - All Inclusive is Cancun Intl. Airport (CUN).
, Sunscape Akumal Beach Resorts & Spa - All InclusiveIs parking available at Sunscape Akumal Beach Resorts & Spa - All Inclusive?
Sunscape Akumal Beach Resorts & Spa - All Inclusive offers parking.
Attractions
Points of interest
- Distances are displayed to the nearest 0.1 mile and kilometer.
- Riviera Maya Golf Club - 2.3 km / 1.4 mi
- Aktun Chen - 2.3 km / 1.4 mi
- Akumal Beach - 3.1 km / 2 mi
- Xcacel Beach - 3.7 km / 2.3 mi
- Hekab Be Biblioteca - 3.8 km / 2.3 mi
- Akumal Ecological Center - 4 km / 2.5 mi
- Half Moon Bay - 5.7 km / 3.6 mi
- Yal-ku Lagoon - 6.3 km / 3.9 mi
- Xcacel-Xcacelito Sanctuary - 8.4 km / 5.2 mi
- Xcacelito Beach - 8.4 km / 5.2 mi
- Xel-Há Park - 10.4 km / 6.4 mi
- Dos Ojos Cenote - 13.1 km / 8.1 mi
- El Toh Ecopark - 13.4 km / 8.3 mi
- Maya Adrenaline - 14.6 km / 9 mi
- LabnaHa Ecopark Adventures - 15.3 km / 9.5 mi
Nearest airports
- Tulum Intl. Airport (TQO) - 66.4 km / 41.3 mi
- Cozumel Intl. Airport (CZM) - 57.6 km / 35.8 mi
- Cancun Intl. Airport (CUN) - 94.9 km / 58.9 mi
- The preferred airport for Sunscape Akumal Beach Resorts & Spa - All Inclusive is Cancun Intl. Airport (CUN).
About the property
Property policies
Check-in
Check-in: From 03:00 pm To 12:00 am
In case of late Check-in please contact Almosafer or the property directly to avoid cancellationCheck-out: Until 12:00 pm
Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
Check-in Special Instructions
Front desk staff will greet guests on arrival.
Important information
You need to know
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
- Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
- On-site antigen/rapid COVID-19 testing is available for a USD 35 fee.
- This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Fees and extras
Optional fees
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Property description
General description
Near Aktun Chen
Location
When you stay at Sunscape Akumal Beach Resorts & Spa - All Inclusive in Akumal, you'll be on the beach, within a 15-minute drive of Akumal Beach and Xel-Há Park. This upscale resort is 3.6 mi (5.7 km) from Half Moon Bay and 10.6 mi (17 km) from Soliman Bay.
Dining
This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Grab a bite to eat at one of the resort's many dining establishments, which include 6 restaurants and a coffee shop/cafe. Wind down with a drink at one of the 8 bars/lounges or 2 poolside bars.
Rooms
Make yourself at home in one of the 358 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.
Amenities
Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, which include 11 outdoor swimming pools and a waterslide. Additional amenities at this resort include complimentary wireless internet access, concierge services, and an arcade/game room.
Business, and other amenities
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Free valet parking is available onsite.
