Property policies
Check-in
Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- This property enforces a strict dress code in the restaurants and pool areas. In addition, swimwear is only allowed indoors at the beach bar and pool bar.
Check-in Special Instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Important information
You need to know
- One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Parking height restrictions apply.
Fees and extras
Mandatory fees
You'll be asked to pay the following charges at the property:
- Christmas Eve (24 December) Gala Dinner per adult: EGP 1250
- Christmas Eve (24 December) Gala Dinner per child: EGP 650 (from 6 to 12 years old)
- New Year's Eve (31 December) Gala Dinner per adult: EGP 1250
- New Year's Eve (31 December) Gala Dinner per child: EGP 650 (from 6 to 12 years old)
We have included all charges provided to us by the property.
General description
Please note that prices are subject to change by the property without prior notice.
Location
Located in Makadi Bay, Lemon & Soul Makadi Garden is by the sea, within a 15-minute drive of Red Sea and Big Dayz Water Sport Center. This all-inclusive hotel is 3.8 mi (6 km) from Makadi Water World and 11.9 mi (19.1 km) from Old Town Sahl Hasheesh.
Dining
This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the poolside bar. A complimentary continental breakfast is served daily from 6:30 AM to 10:00 AM.
Rooms
Make yourself at home in one of the 281 air-conditioned rooms featuring minibars. Satellite television is provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and complimentary bottled water, and housekeeping is provided daily.
Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional features at this hotel include complimentary wireless internet access and concierge services. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Business, and other amenities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge during limited hours, and limited parking is available onsite.