Property policies
Check-in
Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Check-in Special Instructions
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. This cruise ship’s 1 night, 2 days itinerary includes the following:
First Day: After embarkation at noon, guests are served lunch on board. Visit Viet Hai Village by bicycle and electric car. Dinner and activities on board in the evening.
Last Day: Tai Chi, yoga, and breakfast on board. Visit Dark and Bright Cave on bamboo boats. Disembarkation at noon.
This cruise ship’s 2 nights, 3 days itinerary includes the above, as well as the following:
Day 2: Tai Chi and breakfast on board. Visit Trung Trang Cave. Lunch served on board. Trek to Hoi lake. Return to ship for dinner and evening activities. Please be advised that this property is a cruise ship and not a standard hotel.
Important information
You need to know
- Reservations are required for spa treatments. Reservations can be made by contacting the cruise ship prior to arrival, using the contact information on the booking confirmation.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
Fees and extras
Optional fees
- Rollaway bed fee: VND 750000.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
General description
Near Dolphin Club
Location
Located in Ha Long, Paradise Grand Cruise is a 1-minute drive from Tuan Chau Beach and 10 minutes from Ha Long Night Market. This 5-star cruise ship is 7.5 mi (12.1 km) from Sun Square and 7.7 mi (12.4 km) from Sun World Ha Long Park.
Dining
Satisfy your appetite for lunch or dinner at Paradise Grand, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge.
Rooms
Make yourself at home in one of the 39 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have designer toiletries and bidets.
Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional features at this cruise ship include complimentary wireless Internet access, concierge services, and barbecue grills.
Business, and other amenities
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Planning an event in Ha Long? This cruise ship has 2153 square feet (200 square meters) of space consisting of a conference center and meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.