Check-in Special Instructions
Guests must transfer via Boat and shuttle to the property. Guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. This property is accessible only by boat from Kuala Penyu Jetty. Scheduled speed boat transfers are included in the room rate, available at 10:30 AM and 3 PM on the check-in date, and 11:15 AM and 4 PM on the check-out date. Private boat transfers are available for MYR 257.55 per boat (1-way) or MYR 495.30 per boat (roundtrip). Roundtrip land transfers from city hotels, Jesselton Point Jetty, or Kota Kinabalu International Airport to Kuala Penyu Jetty are available (refunds are not available for any unused portion of service).