Clarion Pointe - Greensboro Coliseum Area

Close to mall

Environment was dangerous people smoking weed in groups , casing cars dogs and people looking thru trash cans. Clerk had a bad attitude, room smelt like Marijuana we were there 5 mins and decided to take the loss . We still haven’t received our 100.00 dollar deposit. This was a nightmare ! Hotels. Com should be ashamed for even having this on their site . Not sure if I will use this site ever again.

First of off, the pictures make this property look completely different than what it was. I'll start by saying the front office staff was great! No complaints during check-in or check-out. The hotel is located in a cluster of hotels. All the other hotels are actual hotels but this one is a motel. When I got to my room, I remembered the picture I saw on here and said to myself "where is that at"? The headboard on the beds are the same, that's about it. Speaking of beds, the headboard wasn't even connected to the bed and the bed kept rolling away. There were stains on the comforter. Thankfully, I always bring my own sheets and pillow cases. One look at the bathroom and I knew I was not going to shower there. But that's not all. Five minutes in my room and suddenly I hear what appeared to be a fight right outside. The door and walls are so thin, you can hear everything. My 15 year old son was scared. Next thing we know, the police was there. I'm like oh my goodness gracious. Apparently, that was settled but about an hour or two later, we hear fire trucks approaching. Sure enough, they were coming to the motel. Not sure what happened, they left shortly after. After the event we attended, we returned at about 11pm. As I tried to get comfortable, my son informed me he wasn't going to sleep that night because he was scared. At that time, we packed up and checked out at midnight! I tried contacting Hotels.com to help but the response I received was unacceptable.

It’s was close to restaurant and for what I paid it was worth the price. The only problem was the elevator didn’t work and the ice machine on our floor was broke.

It was very uncomfortable, not very clean, the bath tub had rust spots in it, and I thought there was no smoking allowed, but the people in the room next to ours were clearly smoking all night.

The door to the outside was broken so anyone could just get in it smelled like weed the area was bad the elevator was broken refrigerator in the room also didn’t work