Courthouse Hotel

Poor service from staff and a very tired hotel. We stayed over New Years Eve and were given a room where the key card wasn't working. Had to contact concierge every time we wanted to be let into the room which was a serious pain. Staff gave us the run around for over 3 hours saying it would be fixed before eventually admitting they couldn't even get in contact with the repair company. Topped off with only half a shower screen existing on the bath tub and a barely flushing toilet. Good location, right by Oxford Circus. Room was quiet once inside.

Hotel is good, maybe not quiete 5* as no more luxurious than many othwr 3 and 4 * weve stayed in, no walk in shower for exa.ple just a bog standsrd bath and over shower.but staff were brilliant and friendly and inside is v clean. Only issue we had was room we had was round back and through the night what seemed like trolleys gor waste or somthing was being moved the while length of the back alley, wwe were 4th floor with window closed but it was loud enough to wake u up. Bins got emptied to at 6am on the sunday and again woke us up. Room was v hot to even with the ac unit set to 16c it seemed to make no differnce. For price we paid over 350 for 1 night with no breakfast id expect a little more luxury and double glazing at least. Plus side staff were friendly, looked after our bags no problem at all and spa was ok, had a great sweedish massage treatment, but let down by no wjere to put your clothes aafter so u end up awkwardly carrying them, and the area to go sit and chill after were just 4 bean bags on the floor in a cramped area with a tiny pool and small sauna. Summary, id stay agin if i could get a room round the front and if i could it cheaper, below 300 or the price we paid including breakfast as that would of been another £50 on top which is to steep when ur surrounded by other options.

The hotel is in a fantastic location, very close to Liberty and surrounding shopping area. There are plenty of bars and restaurants within a short walk away too, When we arrived the reception staff were very friendly and helpful as too was the concierge when we needed to store our luggage early. Our superior king room was spacious with the most enormous and very comfortable bed and plenty of amenities in the (very clean) bathroom. I have to say I was prepared to be quite underwhelmed by the hotel as so often even the 5 stars don’t live up to expectation and often feel overused, with cramped bedrooms and mildly disinterested staff. This place however was a fab little find with a great bar and what looked like a lovely restaurant, which sadly we didn’t have time to try as we’d made a booking elsewhere. We would most certainly stay again as you’re 2 minutes walk from Oxford Circus tube but not on the main drag - it was perfect for our short stay made more so by the friendly team there.

The hotel is so well located. Check in was fast and staff were friendly and helpful. It’s not the most modern but is clean and everything works and for the rate and location was amazing

Fab location, nice room, friendly staff Downside is paying a £50 deposit incase of damages. Door Cards not working twice

Vi havde et meget godt ophold. Et virkelig godt hotel med meget god beliggenhed, god betjening og venligt personale. Morgenmaden var også meget god. Så for os var det et super ophold.