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Four Points by Sheraton Surabaya, Tunjungan Plaza
Four Points by Sheraton Surabaya, Tunjungan Plaza
Jl Embong Malang 25 - 31
A good hotel near shopping malls and a lot of dining options.
KAI PENG, Mar 2025
A great hotel with shopping malls next to it.
KAI PENG, Feb 2025
The staffs are very energetic and pleasant.
Shanan, Dec 2024
Hotel is connected to the mall and that’s a huge plus for us. We upgraded from premium room to a suite at check in and we loved it. Room was spacious allowing ample space for my active toddler to move about. I initially wanted to go to reception to ask for late check out after breakfast but a staff who came to our table, Swara was very lovely and extended our checkout time to 2pm without even me asking. She gave so much attention to my picky eater toddler and I’m impressed that my toddler ate so well here. Would definitely recommend this hotel to others.
Verified traveler, May 2025
Good
Shanan, Dec 2024
We arrived at the hotel at 12:00 PM, feeling tired, but the friendly receptionist arranged for us to check in early. During our 3-day stay, all the employees treated us well and respectfully.
Kok Shong, Nov 2024
This property is top rated for
Cleanliness
9.4
Location
10.0
Service
9.4
Amenities
Amenities for Four Points by Sheraton Surabaya, Tunjungan Plaza
FAQs
FAQs for Four Points by Sheraton Surabaya, Tunjungan Plaza
Attractions
Points of interest
- Distances are displayed to the nearest 0.1 mile and kilometer.
- Tunjungan Plaza - 0.1 km / 0.1 mi
- Grahadi - 0.6 km / 0.4 mi
- Joko Dolog Statue - 0.7 km / 0.4 mi
- Surabaya Youth Center - 0.9 km / 0.5 mi
- Sharp Bamboo Monument - 1.1 km / 0.7 mi
- Balai Pemuda - 1.2 km / 0.7 mi
- BG Junction - 1.2 km / 0.8 mi
- Taman Hiburan Rakyat - 1.3 km / 0.8 mi
- Surabaya Plaza Shopping Mall - 1.3 km / 0.8 mi
- Grand City Surabaya - 1.4 km / 0.9 mi
- Submarine Monument - 1.5 km / 0.9 mi
- World Trade Centre - 1.5 km / 0.9 mi
- Old City - 1.9 km / 1.2 mi
- Arab Quarter - 1.9 km / 1.2 mi
- Masjid al Akbar - 1.9 km / 1.2 mi
- The preferred airport for Four Points by Sheraton Surabaya, Tunjungan Plaza is Surabaya (SUB-Juanda) - 19.7 km / 12.3 mi
About the property
Property policies
Check-in
Check-in: From 03:00 pm To 12:00 am
Check-out: Until 12:00 pm
Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Check-in Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Important information
You need to know
- One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
Fees and extras
Optional fees
- Fee for buffet breakfast: approximately IDR 250000 for adults and IDR 125000 for children
- Airport shuttle fee: IDR 490000 per person (one-way)
- Valet parking fee: IDR 50000 per stay
- Rollaway bed fee: IDR 665500.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Property description
General description
Located in the heart of the city, Four Points by Sheraton Surabaya, Tunjungan Plaza Surabaya offers direct access to one of the city’s largest shopping and dining destinations. Ideal for business and leisure travelers alike, the hotel provides a modern stay experience with thoughtful amenities and warm service. Just 0.1 km from Tunjungan Plaza and within 1 km of landmarks like Grahadi and the Joko Dolog Statue, the location places guests close to Surabaya’s cultural and retail highlights.
The property features 293 rooms, with some accommodations including views of the city skyline and spacious layouts ideal for extended stays. The hotel's design reflects contemporary elegance with clean lines and functional comfort. On-site amenities include a fitness center, outdoor pool, kids pool, business center, and ballroom for events. Guests looking for pictures of Four Points by Sheraton Surabaya, Tunjungan Plaza can expect a sleek, welcoming environment that meets both style and convenience.
Location
With a stay at Four Points by Sheraton Surabaya, Tunjungan Plaza, you'll be centrally located in Surabaya, steps from Tunjungan Plaza and 7 minutes by foot from Grahadi. This hotel is 0.7 mi (1.1 km) from BG Junction and 1.5 mi (2.4 km) from Taman Hiburan Rakyat.
Dining
Enjoy a meal at Le Petit Cafe or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to 10:30 AM for a fee.
Rooms
Make yourself at home in one of the 293 air-conditioned rooms featuring minibars and LED televisions. Complimentary wired and wireless internet access is available. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Amenities
Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and shopping on site.
Business, and other amenities
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. This hotel has 8 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
